Transition Manager

rogram management including plan development, resource planning and allocation, tracking and improvement planning.

• Lead the creation and execution of due diligence plans for new engagements
• Develop and use frameworks, tools and templates to support transition activities and improve engagement predictability
• Ensure the engagement team meets service level commitments upon completion of transition
• Provide effective turnover to the engagement manager prior to the end of transition

Requirements:

• 10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who was responsible for delivering what they designed and sold)
• Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services
• Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)
• Ability to develop/maintain positive client relationships and monitor client satisfaction
• Demonstrated success in a matrix management environment
• Bachelors or Masters in Computer Science, Business Administration or equivalent
• Be able to travel 60%-80% of the time (Monday thru Friday)

Competencies:

• Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get results

• Expert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environment

• Ability to manage both engagements and projects

• Deep understanding of IT outsourcing sourcing/delivery models, with a primary focus on applications development and maintenance

• Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding

• Strong teamwork and interpersonal skills at all management levels

Additional Information:
Work location : Position is open for candidates residing in Toronto, Canada
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.