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ut is not limited to the following tasks:
Providing daily supervision of the Leasing team responsible for handling the new lease and renewal process
Driving performance and hold team members accountable to meet occupancy, rent growth and resident experience objectives
Partnering with local leadership to implement initiatives and processes that optimize the resident service experience and achieve financial goals for the assigned market(s)
Ensuring the team follows policies, processes, and procedures to function according to quality standards and operating objectives
Delivering frequent and robust performance feedback to team members
Troubleshooting issues with respect to home condition, marketing tools, smart home technology, Invitation Homes resident portal, or any other platforms or resident-facing programs that impact performance
Performing other duties as assigned
Your Experience Includes
High school diploma or equivalent is required, college degree is preferred
Minimum three years of residential leasing or related experience
1+ year of experience in a team lead or manager role
Real estate license (if required by state), any other licenses and/or certifications as required by state law, and a current driver's license, automobile insurance
Comprehension of federal fair housing laws and any applicable local housing provisions
Working knowledge of Microsoft Outlook, Word, Excel; proficiency in Yardi Voyager and Salesforce preferred
Excellent customer service and interpersonal skills; professional verbal and written communication skills; and strong organizational and time-management skills
Must be proactive, self-directed, highly motivated, and able to multi-task
Ability to perform moderate mathematical and accounting functions and read and comprehend financial statements and reports
Ability to negotiate, influence and gain consensus; close a sale
Extensive travel within assigned portfolio required
Ability to be at work on a regular and consistent basis including weekends and non-traditional holidays if needed
Must have reliable vehicle transportation to conduct reviews at any home with associates as scheduled
Why Us
We stand for flexibility, opportunity, and a home that people can make their own. It's as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates' careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn't just a workplace but a possibility place. We offer each new associate:
Competitive pay and an annual bonus program for all associates
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401k with matching company contributions
Awesome work environment with casual dress
Team events and gatherings
Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
Build a foundation here and apply today!
Salary Range
$61,650.00 - $106,860.00
Compensation and Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
Annual bonus program
Health, dental, vision, and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected] .
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
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