#R-004337
nal
All Job Posting Locations:
Paranaque, National Capital Region (Manila), Philippines
Job Description:
The Cash Applications Specialist is responsible for processing customer receipts and adjustments in an accurate and timely manner for specific business sectors and countries serviced by GS Manila.The Cash Applications Specialist is responsible for processing customer receipts and adjustments in an accurate and timely manner for specific business sectors and countries serviced by GS Manila.
Tasks/Duties/Responsibilities
Processes and reconciles cash receipts, bank statement and remittance advice.
Ensures that all incoming payments applied are balanced, free of discrepancies and conform to policies and procedures
Works closely with Collections team for customer payment and claims reconciliation
Prepares customer's statement of account, requests for refunds and write-offs/write-ons when there are credits on the customer's account
Generates and reconciles closing reports
Ensures service levels and targets are met as per Service Level Agreements.
Ensures proper and timely escalation of issues so that they are resolved to meet internal and external expectations
Identifies opportunities and participates in process improvement projects within the Cash Applications and AR reporting process
Ensures all process documentations are current.
Support internal or external audits as needed.
Required Qualifications