#2406222572W
ployees in building fulfilling careers. In this role, you will coordinate, supervise and support all aspects related to onsite and virtual learning production delivery and projects resolve issues before they arise, and focus and contribute as needed. We are looking for someone who is passionate, energetic, a continues learner and agile and who acts professionally while demonstrating a clear communication style. The foundation of this role will be supporting the J&J Learn Global Services programs.
Key Responsibilities:
Act as Master Producer for onsite and virtual operations subject matter expert and key POC for the coordination and production of J&J programs.
Integrate into key business operational processes, as required, to effectively understand the needs of the course owners of the programs of our virtual and onsite production end-to-end learning delivery operation
Ensures a high-quality, engaging, and memorable experience for all event participants. This includes handling the event ambiance, ensuring high-quality presentation materials, and fostering positive interactions throughout the event.
Handle global onsite challenges and propose solutions by facing sophisticated and unexpected global situations.
Constant communication with partners, regional producers, coordinators, and vendor management team.
Support the ongoing development, deployment, and continuous improvement of our new Production Capability actively collaborating with course owners and project team.
Handles the operational execution and others such as guest arrival scheduling, procedures, program materials, initial planning, and execution to post-event review
Establishes and maintains relationships with catering vendors to ensure all menus are designed and perfectly performed based on the program's nutrition guidelines as well as guest dietary allergies and preferences.
Ensures all event activities align with relevant laws, health and safety regulations, organizational policies, and cultural considerations
Keep process documentation updated, tracker information and other support resources to simplify processes and generate higher standardization for future scalability.
Integrate into key business operational processes, as required, to effectively understand the needs of the course owners of the programs of our virtual production end-to-end learning delivery operation.
Will produce VILT sessions including the following tasks: take attendance, handle interactive tools such as breakout rooms and polls, answer learner questions in the chat, create and distribute links, troubleshoot issues, manage chat, and support facilitator with activities and instructions.
Ensures all event activities align with relevant laws, health and safety regulations, organizational policies, and cultural considerations
Apply project and agile skills (Lean, FPX, Agile, etc.) to effectively deliver global learning operations on time and as expected.
Act as a senior strategic consultant for the Learning Operations Organization, providing expert guidance and support to our customers to ensure the best-in-class service.
Collaborate effectively with team members and leaders across the Global Learning Operations teams to complete tasks and achieve key results, actively seeking input and assistance when vital.
Qualifications
Education:
Bachelor's Degree or equivalent experience in Event/ Project Management, Hospitality, Business Administration, or a related field is required
Experience and Skills: