UX Content Strategy Sr Manager

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Technology Product & Platform Management
Job Sub Function:
Technology Operations Support
Job Category:
People Leader
All Job Posting Locations:
São Paulo, Brazil
Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://https://www.jnj.com/innovative-medicine

As the UX Strategic Sr Manager for LATAM, you will play a pivotal role in shaping user experiences across all products within the JNJ Innovative Medicine portfolio. Collaborating closely with regional and teams, your responsibilities will extend beyond regional borders to ensure the implementation of best practices in UX experience design.

Key Responsibilities:

1. Strategic Leadership:

• Develop and implement UX strategies aligned with business objectives and user needs.

• Provide leadership in creating a user-centered design culture within the LATAM region.

2. In-depth knowledge of UX best practices, design thinking, and user research methodologies, including experience with:

• Creating personas, user journey maps, and conducting user interviews or surveys.

• Applying agile or lean UX methodologies in a product development environment.

• Conduct user research to gain deep insights into user behaviors, needs, and pain points.

• Analyze data to inform design decisions and iterate on user experiences.

3. Cross-Functional Collaboration:

• Collaborate with product managers, developers, and other stakeholders to integrate UX processes into the product development lifecycle.

• Foster strong connections with global teams to ensure alignment with overarching UX goals and standards.

5. UX Design Best Practices:

• Define and champion UX design best practices, ensuring consistency across all products.

• Establish and maintain design guidelines, patterns, and libraries.

6. Prototyping and Testing:

• Lead the creation of interactive prototypes to test and validate design concepts.

• Conduct usability testing to gather feedback and refine designs accordingly.

7. Training and Development:

• Provide guidance and training to local teams to enhance UX capabilities.

• Stay abreast of industry trends and incorporate relevant advancements into the design process.

8. Web Content

• Facilitate comprehensive understanding and utilization of processes that guarantee integrity, compliance, and operational efficiency of the organization's campaign websites and web content, while ensuring alignment with digital strategy, security protocols, and brand guidelines to maximize user engagement and effectiveness

9. Stakeholder Communication:

• Effectively communicate UX strategies and design rationale to both technical and non-technical stakeholders.

• Collaborate with global counterparts to share insights and ensure a cohesive user experience.

• Proven ability to navigate cross-functional and global environments, fostering collaboration and alignment across distributed teams.

Qualifications:

• Proven experience in UX leadership roles, preferably within the healthcare or technology sector.

• Strong portfolio showcasing successful UX design projects.

• In-depth knowledge of UX best practices, design thinking, and user research methodologies.

• Excellent communication and collaboration skills.

• Ability to navigate cross-functional and global environments.

• Bachelor's or Master's degree in Human-Computer Interaction, UX Design, or related field.