Senior Manager, Digital Product Management - Fully Remote!

s the Senior Manager, Digital Product Management, you will be responsible for shaping and executing the digital product strategy to drive business growth and enhance customer experiences for our center/site staff & families. You will lead a team of ~2-4 product managers and collaborate cross-functionally to deliver innovative, user-centric solutions that align with company goals.

This role will oversee our core Center & Site Management platforms, supporting each of our brands. These applications allow our field staff to handle key transactional activities for our families, such as scheduling, discounting, billing & attendance tracking. We're looking for an innovative product leader to drive a long-term strategy that enables us to modernize these experiences & deliver stronger automation for our field & corporate staff.

Responsibilities:

Product Strategy & Vision

• Define the digital product roadmap, through cross-functional partnership that identifies & prioritizes new opportunities across the organization.

• Lead customer & employee research, market analysis, and competitive benchmarking to refine concepts that will create sustainable value for our families & organization.

• Establish yourself as a leader within the Digital Products Program, being an active storyteller within the organization, while driving best practices within the digital program.

Leadership & Cross-Functional Collaboration

• Provide mentorship and guidance to your team of Product Managers, helping them develop the skills and knowledge needed to excel in their roles.

• Partner with strategy, marketing, operations, billing, finance & engineering to create & drive seamless product execution.

• Influence executive stakeholders by presenting data-driven insights and recommendations.

• Facilitate effective communication between Product Owners, Development Teams, and Business Stakeholders to ensure a shared understanding of goals and alignment on priorities.

Product Development & Innovation

• Lead an entire value stream, through the eyes of our key consumers.

• Own the end-to-end product lifecycle, from conceptualization to launch and iteration.

• Implement agile methodologies and standards for efficient product delivery.

• Provide key product requirements to technical partners, while aligning on technical solutions.

• Drive AI, workflow automation, and emerging technology adoption to reduce manual effort and improve scalability across digital experiences.

• Act as the key representative with external suppliers to influence the roadmap of applications that our core to your value stream.

Business & Financial Impact

• Align product investments with P&L and revenue growth objectives.

• Optimize pricing/discounting models, drive user adoption, and digital monetization strategies.

• Establish key performance indicators to measure product performance and impact on customer experience.

Customer-Centric & Data-Driven Decision-Making

• Leverage analytics, user behavior insights, and A/B testing to refine product offerings.

• Champion a customer-first approach, ensuring intuitive, seamless digital experiences.

• Iterate based on feedback, ensuring continuous product improvement and innovation.

Prioritization & Resource Management

• Collaborate with your team of Product Managers and across the digital program to prioritize feature development.

• Guide the team in making data-driven decisions that balance the needs of our customers and collaborators.

• Effectively allocate resources toward the right projects to increase the value created by the team.

• Identify and mitigate risks affecting the successful delivery of product commitments.

• Work proactively with business partners and technical partners to identify areas of risk early and collaboratively develop solutions to mitigate those risks.

Qualifications:

• 8+ years in digital product management, with at least 3+ years in a leadership role.

• Success in scaling digital products in a fast-paced, technology driven environment.

• Strong expertise in agile development, data analytics, and digital transformation.

• Experience working with engineering teams, UI/UX designers, and go-to-market teams.

• Ability to influence executive leadership and translate business goals into digital solutions.

• Solid understanding of AI, automation, cloud-based platforms, and emerging technologies.

• Background in SaaS, e-commerce, fintech, or enterprise digital solutions.

• Knowledge of customer experience (CX) & revenue driving product initiatives.

#LI-Remote

Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:

• Know your whole family is supported with discounted child care benefits.

• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).

• Feel supported in your mental health and personal growth with employee assistance programs.

• Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.

• ... and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Job Posting End Date : 2026-05-04