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tives, business strategies, and IT strategies.
Validate strategic alignment regularly and course-correct as needed.
Work with IT leadership to translate business needs into actionable technology solutions.
Operational Excellence
Collaborate on the development of and maintain standardized operational frameworks for consistent execution, monitoring, and reporting.
Capture metrics and KPIs to track performance and drive continuous improvement, including quarterly reviews and reporting to senior executives.
Ensure the optimization of resources, scaling existing IT systems and solutions.
Identify opportunities to streamline technical workflows, creating operational efficiencies.
Ensure agility and quick adoption of new technology and operational frameworks that can respond to business needs and changes immediately.
Project Management
Standardize project management methodologies and establish consistent cadences for updates, risk assessments, and escalation protocols.
Regulatory & Compliance
For the locations being supported, obtain and disseminate the latest information on applicable laws and regulations
regarding information and data.
Establish necessary internal policies and provide education to ensure legal compliance and corporate ethics
Support internal audits by preparing evidence, responding to findings, and remediating gaps.
Collaborate on the development of practical governance systems balancing operational efficiency with necessary oversight and maintain.
Implement frameworks for continuous improvement, promoting innovation and efficiency.
Ensure compliance with global and regional IT governance regulations, including reporting and documentation requirements.
Risk Management
Oversee risk assessments and security reviews of new and existing technologies for regulatory adherence.
Create and execute a reoccurring risk assessment process of existing technologies.
Assess and manage information security risks, ensuring compliance with minimum group-wide standards.
Respond promptly to requests for investigation or evaluation from the Global IT Head or Governance Office.
Reporting
Facilitate regular reporting on IT management areas, including projects and compliance.
Collaborate with leadership and finance to prepare monthly, quarterly and annual reports that include latest project
status, project forecasts, investments and expenses, variance assessments, and recommend improvements.
Collaborate on the development of frameworks to relay IT operations status, impacts, and requirements to business
stakeholders and implement.
Create JIRA dashboards and reporting tools to translate technical progress into business impact.
Prepare reports, presentations, and materials for executive meetings
Qualifications
Bachelor's degree in information systems, business administration, or a related field; advanced degree a plus
5+ years of progressive experience in technology organizations
Advanced certification in operational excellence, project management, change management, compliance and/or
process management a plus. (COBIT, PROSCI, PMP, CSM)
Ability to build and maintain cross-functional relationships across all levels of the organization.
Enjoys working in a collaborative work environment.
Experience in achieving operational discipline and excellence.
Financial acumen and ROI-focused decision-making.
Strong influencing and relationship management skills across all levels of the organization.
Excellent written and verbal communication skills.
High degree of learning agility
About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne « 20 années d'excellence, d'innovation et de résultats » tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.