Internal Communications Assistant Manager

ter expert for communications, advanced communications consulting to the business unit, addressing challenges, executing process and projects, while partnering closely with senior leaders for alignment. This role will partner with other communications and operational leads across the enterprise to initiate process improvements that drive clear, actionable, productive communications to vendors and other Lowe's functional area. Responsibilities may vary based on the area of work.

What You Will Do

• Owns the delivery of formal and consistent messaging to Lowe's vendor population, including messaging for targeted business initiatives and key vendor engagement moments.

• Stewards every vendor communication through an enterprise approval process, with intentionality to ensure all audience and messages are easy to understand and action.

• Owns timely and efficient execution of the merch support by leading processes and projects, creating and maintaining of best practices, and designing of tools and techniques, with limited guidance.

• Reviews and evaluates key processes and performance to identify areas of inefficiency or ineffectiveness and develops recommendations, processes and actions to improve. Owns facilitation of sharing best practices across the team to drive efficiency.

• Owns relationships and collaboration with stakeholders to collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplicity and efficiency across the merchandising organization.

• Manages the communications approval process, seeking approval from appropriate parties who influence how, when and to which vendor partners.

• Provides support and collaborate cross functionally to effectively deliver projects, best practices, and process improvement initiatives.

• Build and utilize qualitative data (focus groups, cross functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), drive action and evaluate performance and drive productivity, efficiency and simplification.

• May direct the work of junior team members on specific projects, provide feedback on tasks and help facilitate communication.

• Leads management of project and complex programs, integrated communications programs supporting special projects and initiatives.

• Manages cross-functional relationships to ensure seamless collaboration with internal partners including: Store Communications, Public Relations, Investor Relations, Community Relations, Digital Content and Marketing.

• Develops new approaches to deliver content in an engaging way to support staying current with communication trends.

• Provides thought leadership and strategic counsel on opportunities that aligns with the company's strategy for associate experience and company brand.

• Owns relationships and collaboration with stakeholders to collect their feedback to offer solutions that drive productivity, simplicity and efficiency in vendor communications.

• Facilitate alignment with key stakeholders to maintain a thorough understanding of the work, partners, and support needed across the merchandising organization. Provide support and collaborate cross functionally to effectively deliver projects, best practices, and process improvement initiatives.

• Establish trust and credibility and promote action and team working during collaborative projects to accomplish organizational goals.

• Owns relationships and collaboration with stakeholders to collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplicity and efficiency across the supporting organization.

• Provides support and collaborates cross functionally to effectively deliver communications on projects, and process improvement initiatives.

• Establish trust and credibility and promote action and team working during collaborative projects to accomplish organizational goals.

Minimum Qualifications

• Bachelor's degree Communication, Business, Project Management, Business Administration, or
  other related field or equivalent years of experience in lieu of education requirement, if applicable

• 4 Years Experience in either communications, public relations, project management, business operations

• 1 Year Experience in either merchandising, retail, merchandising support, store operations or related field.

• Intermediate Microsoft suite skills: Word, Excel Etc.

• Experience leveraging business insights to develop and lead business solutions that drive results

• Experience in management of overlapping, complex and cross-functional events and projects

• Experience optimizing processes to reduce drive productivity, simplicity efficiency and overall satisfaction

Preferred Skills/Education

• Corporate experience in a large organization, preferably retail

• Understanding of merchandising & store operations

• Advanced Microsoft suite skills: Word, Etc.

• Experience communicating with intent to influence decisions and drive business results

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.