ProServices Optimization Consultant

ines clear standards and expectations for in-store pro selling programs to ensure consistency across the enterprise

• Supports a feedback loop through which store leadership communicates to the corporate office to ensure alignment on pro-service event and service operations

• Working alongside front line associates and customers during field travel to stay current on trends, input & feedback, and support store execution

• Interprets data analysis and feedback to drive program improvements, innovation and change.

• Responsible for regularly monitoring program performance, to identify trends and propose actions to address (negative or positive).

• Builds and maintains a network of field and corporate partners, to drive collaborative and enterprise thought leadership.

Basic Qualifications

• Bachelors degree or 4 years of experience in lieu of degree

• 2 years experience in B2B or home improvement sales and/or operations

• Demonstrated success in project management, process optimization, or quality improvement initiatives

• Experience with Data analysis and statistical methods

• Google Analytics, search engine optimization (SEO), and conversion rate optimization (CRO) experience

Preferred Qualifications

• Experience in project management

• Store leadership experience

• Six Sigma (Green Belt/Black Belt)

• PMP (Project Management Professional)

• Lean certification

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.