Field Service Engineer

duct solutions for improved performance and protection.

• Identify, evaluate and repair routine product failures.
• Support and make recommendations to improve Company policies and procedures.
• Recommend service product offerings for the long term maintenance of the capital investment; e.g., battery upgrades.
• Troubleshoot malfunctions to a board level in a UPS system.
• Troubleshoot and repair UPS system failures with minimal guidance.
• Instruct less experienced technicians on troubleshooting system failures.
• Maintain service records and documentation of services provided.
• Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies.
• Further the goals and a positive image of the CPSD by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.

QUALIFICATIONS

• Associates in Electrical Electronics or related technical field plus 2-5 years' experience in troubleshooting and repair of a technical, electrical and/or electronic product or equivalent education and experience.
• Developed knowledge of UPS products, services and peripherals.
• Advanced knowledge and proficiency of mechanical and electronic test equipment.
• Developed verbal and interpersonal skills to communicate with others on all levels, including customers, in a professional manner.
• Developed computer skills with emphasis on MS Office products and MRP/ERP business systems.