Field Service Technician I - Dallas / Ft. Worth TX

the factory to determine defects and/or operational status.

• Provide emergency technical support and field service on an on-call basis.
• Identify, evaluate, and repair routine switchgear issues. Identify and escalate non routine switchgear issues to Supervisor.
• Recommend service product offerings to customers based on customer preferences and for the long-term maintenance of the capital investment (e.g., MEPPI offered maintenance plans).
• Troubleshoot malfunctions within AC and DC circuits.
• Maintain service records and documentation of services provided.
• Submit accurate expense reports to the Company for reimbursement in a timely manner in accordance with Company policies.
• Further the goals and a positive image of HVSD by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.

QUALIFICATIONS

• Associate in electrical engineering or related technical field with 1-3 years of experience in troubleshooting and repair of a technical, electrical and/or electronic product, or equivalent education and experience.
• Intermediate knowledge and proficiency of mechanical and electronic test equipment.
• Intermediate analytical and problem-solving skills.
• Intermediate interpersonal, communication and presentation skills required to communicate with customers, employees, and suppliers.
• Ability to read and understand detailed equipment schematics and facility one-line drawings
• Intermediate computer skills with emphasis on Microsoft Office products and MRP/ERP business systems.
• Valid driver's license.