Field Service Technician II – IT Cooling Systems

Mitsubishi Electric Power Products

Akron, OH

#3515671

Position summary

Master Refrigerant Systems: Handle refrigerant-related repairs, including leak detection, reclamation, evacuation, and charging of R410A.

  • Tackle HVAC Challenges: Evaluate, troubleshoot, and repair HVAC electrical systems, controls, and related engineering products.
  • Perform Refrigerant Tasks: Reclaim, measure, charge, pressure test, and evacuate HVAC units to keep systems running efficiently.
  • Be the Customer's Go-To Resource: Provide technical support to internal teams, third-party service organizations, and end users.
  • Test & Inspect: Analyze returned products and components to identify defects or determine operational status.
  • Stay Ready for Emergencies: Provide on-call field service and technical support to keep customer operations protected.
  • Document Everything: Maintain accurate service records, prepare installation and testing reports, and ensure clear communication with customers.
  • Support Projects: Assist with field service and installation support for power equipment projects when needed.
  • Operate Professionally: Submit timely, accurate expense reports and uphold company policies while representing the Division positively with customers, suppliers, and internal teams.

What You Bring:

  • Education & Experience: Associate's degree in HVAC, Electrical, Electronics, or a related field, plus 2–5 years of hands-on experience troubleshooting and repairing HVAC systems—or equivalent education and experience.
  • Technical Certification: EPA Section 608 certification required.
  • HVAC Knowledge: Intermediate-level knowledge of HVAC systems, gained through experience or technical coursework.
  • Technical Expertise: Advanced proficiency with mechanical and electronic test equipment; ability to read technical drawings, blueprints, schematics, and bills of material.
  • Problem-Solving: Advanced analytical skills with the ability to troubleshoot complex system issues.
  • Communication Skills: Strong interpersonal and customer-facing communication abilities to build trust and deliver solutions.
  • Technology Proficiency: Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.

What's in It for You?

  • Competitive Compensation: Salary based on experience, with opportunities for advancement.
  • Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision premiums.
  • Retirement Benefits: 401(k) plan with up to 4% company match.
  • Work-Life Balance: Vacation begins accruing after 90 days, plus 12 paid holidays annually.
  • Career Development: Access to training programs, certifications, and tuition assistance to keep your skills sharp.
  • Employee Perks: Profit sharing and exclusive discounts on MEPPI products and services.

Why MEPPI?
At MEPPI, you'll play a key role in keeping critical IT cooling systems operational for customers who depend on them every day. As a U.S. affiliate of Mitsubishi Electric, we're a leader in energy and transportation solutions—and we're committed to building a collaborative, innovative environment where your skills make a real impact.

About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets.

Equal Opportunity Employer: We welcome applicants from all backgrounds and are committed to fostering an inclusive workplace.

Notice to Agencies and Search Firms: MEPPI does not accept unsolicited resumes. Resumes submitted without a signed agreement will be considered company property.