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Emergency Support: Be ready to respond to emergency technical support needs on an on-call basis, ensuring our customers are always powered up.
Troubleshooting Expert: Diagnose malfunctions down to the board level and repair UPS system failures with minimal guidance, while mentoring less experienced technicians.
Documentation & Reporting: Maintain detailed service records, document services provided, and submit accurate expense reports in a timely manner.
What We're Looking For:
Education & Experience: Associate's degree in Electrical Electronics or a related technical field, plus 2-5 years of hands-on experience in troubleshooting and repair of electrical and/or electronic products. Equivalent education and experience will also be considered.
UPS Expertise: Developed knowledge of UPS systems, services, and peripherals is a must.
Technical Skills: Proficiency with mechanical and electronic test equipment, and strong computer skills with MS Office and MRP/ERP business systems.
Communication Skills: Excellent verbal and interpersonal skills to interact with customers and team members at all levels in a professional manner.
What's in it for you?
Comprehensive Health Coverage: We've got you covered! MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs.
Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you.
Generous Paid Time Off: Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year.
Career Development: We're invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career.
Exclusive Employee Discounts: Being part of the MEPPI family comes with perks! Enjoy profit sharing and special discounts on our products and services, designed to make your life better.
Competitive Salary: Pay is approximately $38.00 to $45.00 per hour based on relevant work experience and qualifications.
Why MEPPI?
At MEPPI, you're not just another team member—you're part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we're a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.
About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us in Warrendale, Pennsylvania, and be part of a global team that's driving the future of transportation and energy solutions.
Ready to Apply? Join MEPPI and help us power the future! Apply today to become a part of our innovative and dedicated team.
Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.
Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.