Quality Department Manager

cations, and customer expectations.

Build & Maintain Quality Systems:
Develop, implement, and continuously improve the CPSD Quality Management System (QMS), including Quality Standard Procedures (QSPs) and Standard Operating Procedures (SOPs) across all product lines, service offerings, and acquisitions.

Ensure Compliance & Certification:
Maintain CPSD's ISO 9001–certified program and prepare for, support, and participate in internal, external, and customer audits.

Lead & Develop Teams:
Manage, mentor, and develop the quality team through training, cross-training, performance management, and skill-based assessments in alignment with company policies and shop wage programs.

Drive Manufacturing & Supplier Quality:
Establish inspection plans, manufacturing check sheets, and testing procedures. Qualify, evaluate, and partner with suppliers to ensure consistent quality and certification compliance.

Resolve Quality Issues:
Oversee investigation, root cause analysis, and resolution of quality issues, nonconformances, MRRs, and field incidents. Implement effective corrective and preventive actions and ensure timely customer resolution.

Support Continuous Improvement:
Identify opportunities for value-added product improvements, cost reductions, and customer-driven continuous improvement initiatives.

Manage Programs & Reporting:
Oversee the division's calibration program, support RMA/VRMA processes, manage QA staffing plans and budgets, and prepare monthly quality performance and status reports.

What You Bring

• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related discipline, or equivalent education and experience.

• Experience: 10+ years of experience in quality assurance or quality control within a manufacturing or technical environment, with at least 5 years of people management experience.

• Technical Expertise: Advanced knowledge of ISO 9001, Statistical Process Control (SPC), Root Cause Analysis, and quality methodologies; strong understanding of electrical and electronic systems, controls, testing methods, and quality reporting; experience with manufacturing and continuous improvement tools such as Lean, Six Sigma, 5S, Kaizen, and JIT.

• Leadership & Communication Skills: Proven ability to lead teams, influence cross-functional partners, and work effectively with suppliers and customers; strong analytical, problem-solving, and decision-making skills; excellent written, verbal, and interpersonal communication skills.

What's in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of medical, dental, and vision plan costs.

• Retirement Savings: 401(k) plan with up to 4% company match.

• Generous Time Off: Vacation accrual starting after 90 days plus 12 paid holidays.

• Career Development: Access to training programs, leadership development, and educational assistance.

• Additional Benefits: Profit sharing, wellness programs, and access to our fitness center in Warrendale, PA.

Why MEPPI?

At MEPPI, you'll be part of a team committed to quality, innovation, and operational excellence. As a member of Mitsubishi Electric's global organization, you'll help deliver mission-critical power solutions that support data centers, infrastructure, and essential services across North America — all within a collaborative, growth-focused environment.

About Us

Mitsubishi Electric Power Products, Inc. is a leading provider of power systems, rail transportation, and large visual display solutions in North America. Join us and become part of a global organization shaping the future of energy and transportation.

Equal Opportunity Employer
MEPPI is committed to creating an inclusive workplace. We welcome applicants from all backgrounds and ensure fair and equitable consideration for all candidates.

Notice to Agencies and Search Firms
MEPPI does not accept unsolicited resumes from agencies or search firms for this position. Any resume submitted without a signed agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.