Senior Field Service Technician (Substation)

Organize Mobilization Efforts: Coordinate site mobilization and demobilization, process subcontractor timesheets, review and confirm change orders, document job progress, and record site meeting minutes.

• Investigate and Resolve Issues: Conduct on-site investigations to analyze equipment performance issues, determine root causes, and coordinate resolutions with MEPPI's Project, Engineering, and Sales teams.

• Communicate Effectively: Share findings and proposed resolutions with customers regarding equipment performance and coordinate solutions to meet their needs.

• Document and Report: Prepare detailed reports and documentation regarding customer equipment issues and site visits.

• Promote Safety: Conduct daily tailboard safety meetings, highlighting the day's work plan and identifying potential safety concerns.

• Train and Educate: Provide training to customers and contractors on the installation, operation, and maintenance of SSD equipment.

• Manage Equipment: Oversee inventory, storage, and staging of equipment. Conduct surveying and field checks of equipment, site dimensions, and tolerances.

• Maintain Tools and Resources: Catalog, schedule, track, and maintain test and field equipment to ensure readiness and reliability.

What You Bring:

• Education: Associate degree in Electrical or Mechanical Engineering, or a related technology field, with at least 8 years of experience in assembly, manufacturing, or maintenance within the utilities sector—or equivalent education and experience.

• Technical Expertise: Advanced knowledge of installation, maintenance, troubleshooting, testing, and repair of substation subsystems and equipment or similar systems and products.

• Blueprint Proficiency: Advanced knowledge of technical drawings, blueprints, electrical schematics, bills of materials, and user manuals.

• Safety Awareness: Advanced knowledge of safety regulations and procedures, coupled with a strong safety-oriented attitude.

• Problem-Solving Skills: Advanced analytical and problem-solving skills for addressing complex challenges.

• Communication Skills: Advanced interpersonal communication skills to effectively collaborate with customers, employees, and vendors.

• Tech-Savvy: Advanced computer skills, with proficiency in MS Office products, MS Project, MRP/ERP systems, and company timekeeping and expense reporting systems.

What's in It for You?

• Comprehensive Health Coverage: We've got you covered! MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs.

• Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you.

• Generous Paid Time Off: Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year.

• Career Development: We're invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career.

• Exclusive Employee Discounts: Being part of the MEPPI family comes with perks! Enjoy profit sharing and special discounts on our products and services, designed to make your life better.

Why MEPPI?

At MEPPI, you're not just another team member—you're part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we're a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.

About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that's driving the future of transportation and energy solutions.

Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.

Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.