Technical Trainer - HVAC

ite settings for MEPPI employees, Authorized Service Provider (ASP) technicians, customer first-responder personnel, and sales channel partners, to develop personnel qualified and competent to service, sell and support assigned products.

• Create, organize, and formalize training materials into a cohesive training program for assigned products.

• Disseminate information to the trainees via lecture and hands-on training and measure the impact and effectiveness of training at the conclusion of the training and on an ongoing basis.

• Maintain training records for internal and external class participants as well as certifications obtained through third-party courses.

• Perform technical support including dissemination of product updates to the field service and sales organization via telephone, email, field visits, and logistics support.

• Promote MEPPI products and services to potential and existing customers to generate leads for internal and external sales channel partners.

• Perform product and parts RMA functions and administrative tasks for the RMA process.

• Perform ISO action team functions to ensure that the SCD meets appropriate ISO standards.

• Work with department managers to identify and develop specific department training and refresher training.

• Further the goals and a positive image of the Division by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.

QUALIFICATIONS

• Bachelor's degree in HVAC engineering, or equivalent discipline with 3-5 years of experience providing service support of HVAC products or in a training role focused on the education of personnel, or equivalent education and experience.

• Advanced knowledge of HVAC systems/services with specialized expertise in training

• EPA Regulation 40 CFR Part 82, Subpart F, Section 608 Certification preferred.

• Advanced interpersonal, communication and presentation skills required to provide training to employees, customers, and authorized service providers.

• Advanced computer skills with emphasis on Microsoft Products and PowerPoint.

MEPPI offers its employees competitive salaries, commensurate with qualifications and experience, as well as comprehensive benefits including:

• 401(k) Program
• Medical, Dental, Vision and Life Insurance
• Vacation
• Paid Holidays
• Employer sponsored programs including Flexible Work Arrangement, Wellness, and Professional Women's ERG, HOPE (community outreach)
• Onsite Fitness Center and Café
• Employee Discounts
• Flexible Spending Accounts
• Volunteer opportunities
• Paid Parental Leave