Registered Wealth Management Client Associate

nts for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.

Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.

Responsibilities:

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings

• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests

• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk

• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA

• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Required Qualifications:

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66)

• Possesses advanced industry knowledge and an understanding of investment products

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results

• Demonstrates a client-centric mindset, always acting in the best interest of the client

• Has the ability to learn and adapt to new information and technology platforms

Desired Qualifications:

• Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience

• Is comfortable operating in a fast-paced environment with changing and evolving responsibilities

• Is detail oriented

• Demonstrates a commitment to continuous learning and professional growth

• Exhibits sound judgment and discretion when handling sensitive information

• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce

• Demonstrates professional verbal and written communication skills

• Bilingual Spanish/English

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Skills:

• Account Management

• Client Management

• Customer and Client Focus

• Issue Management

• Oral Communications

• Business Development

• Client Solutions Advisory

• Pipeline Management

• Prioritization

• Administrative Services

• Emotional Intelligence

• Referral Identification

• Written Communications

For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.

Shift:
1st shift (United States of America)

Hours Per Week:
37.5