Specialist I, Insurance Receivable

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Job details

The Physician Billing Insurance team is seeking an Insurance Receivable Specialist I to review, analyze, follow-up, and resolve insurance balances on assigned accounts including using insurance websites, phone calls, collection letters, referrals to the agency, and financial assistance programs, discussing with supervisor and manager, as needed.

This is a hybrid role.

You will:

• Review every Inpatient and Outpatient account on the receivable report and take appropriate action with insurance according to departmental procedures.

• Review insurance payments, enter any payment-related adjustments and transfer patient responsibility.

• Resolve outstanding debit and credit insurance balances by using various collection techniques with third-party carriers.

• Timely follow-up and resolution of all denials and documentation requests by an insurance carrier.

• Identify and follow up on payment delays or non-payment of claims.

You are:

• Possess excellent time management and organizational skills with attention to detail.

• Organized, and able to analyze and effectively resolve accounts within established timeframes.

• Ability to effectively handle difficult interactions.

• Flexible to work independently or in a collaborative environment.

• Possess knowledge of online platforms such as Teams, WebEx, Google and Zoom.

You need:

• 2-4 years of relevant work experience

• Previous collections experience in Healthcare- Physician Billing collections are a plus

• Excellent verbal and written communication skills.

• Systems knowledge of RMS/RAM/IDX/EMR (preferred)

#li-hybrid - Are you ready to learn more about our Benefits?

Pay Range

$22.62-$34.06

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