Senior Director, Product Training

dors, including partners producing AI-enabled media and scripted learning assets, and ensure all content meets defined instructional, quality, and brand standards.

This role works closely with subject matter experts (SMEs), Product Management, Customer Success, Sales, Marketing, and senior leadership to support change management, portfolio evolution, and business transformation.

You'll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next!

What you'll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match.

• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career.

• Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement.

• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.

• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you'll do:

• Share in the strategic vision and roadmap for NAVEX ethics and compliance eLearning content -aligning to customer needs, regulatory requirements, and business objectives

• Define and uphold standards for learner experience, instructional quality, creative execution, tone, and brand consistency

• Balance innovation (including AI-enabled media) with scalability, defensibility, operational discipline, and cost efficiency

• Monitor market trends and competitive dynamics to inform portfolio evolution and positioning, partnering with Product Management to align content offerings with product strategy and market needs

• Lead, develop, and mentor instructional design and media production teams, fostering a culture of creative excellence and accountability

• Oversee development of accurate, inclusive, and engaging scripts, scenarios, assessments, and media assets aligned to defined learning objectives

• Ensure seamless collaboration between instructional design, media, SMEs, and cross-functional stakeholders throughout the content lifecycle

• Select, manage, and evaluate external vendors and AI-enabled partners to ensure quality, efficiency, and adherence to instructional architecture, timelines, and budgets

• Drive disciplined program and project execution across scope, schedule, budget, and resource allocation

• Identify risks proactively and continuously improve workflows, operating models, and production processes

• Track, measure, and report on KPIs to ensure content quality, delivery performance, and business impact

• Partner with Product, Sales, Marketing, Customer Success, and senior leadership to support change management, portfolio evolution, and business transformation initiatives

What you'll bring:

• 7+ years of experience of experience in eLearning content development, instructional design or visual design preferably in corporate context; experience with ethics & compliance content a plus

• 5+ years of proven success leading instructional design and media/creative teams

• Academic or professional credential in adult education, instructional design, and/or visual design

• Proven success managing external vendors

• Strong background in instructional design principles

• Experience working with AI-enabled media tools or vendors in learning context

• Demonstrated ability to manage complex content programs with multiple stakeholders

• Expert application of adult learning best practices and current pedagogy

• Comfort working with SMEs, legal/compliance partners, and executive leadership

• Strong presentation and influence skills

• Track record of delivering high-quality content on time and within budget

• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through

• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes

• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX's core values

Our side of the deal:

• We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way.
• The starting pay range for this role is $165,000+ per annum with a 10% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.