SR. SYSTEM RELIABILITY ENGINEER

Netskope

4.5

(6)

Bengaluru, India

Why you should apply for a job to Netskope:

  • 4.5/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 83% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible Paid Time Off & Quarterly Global Wellness Days
  • Infertility Coverage (PPO) & Paid Parental Leave
  • Awesome Women of Netskope (ERG) for social events, forums & mentorship
  • #5513002

    Position summary

    onal groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope .

    About the role

    Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

    The Product and Performance Engineering (PPE) Team ensures the availability and performance of Netskope's applications, particularly in the area of end-user experience. This team is a post-incident escalation point for issues where the root cause is not immediately clear, or it has been determined that more than one service component (infrastructure or application) contributed to overall impairment. This team owns the determination of the root cause in such cases. Typically, the individual assigned to a specific issue will build a "tiger team" of individuals from across the company who have deep knowledge in a particular area and coordinate activities between these individuals to form and execute on a unified plan. The PPE team is ultimately responsible for the outcome (resolution) of the issue.

    What's in it for you

    PPE is seeking a production service-oriented, self-driven, and motivated Infrastructure SRE to join the team and help to build out our existing infrastructure and troubleshoot problems as they arise, ensuring the highest levels of systems and infrastructure availability of Netskope's production services. You will also be responsible for integrating services health metrics, identifying/measuring these service health indicators and providing creative tool sets for the frontline operations support teams.

    Required skills and experience

    • A minimum of 5 - 7 years of experience working in a production data center environment with 1000+ servers

    • Experience troubleshooting complex issues and correlating data from multiple sources such as service applications, linux systems and the network.

    • Deep knowledge of metrics platforms such as Prism, Prometheus, Grafana, Graphite, Sumo Logic etc, and expertise in the collection, analysis and correlation of metrics.

    • The ability to deep dive into network troubleshooting areas such as packet analysis, HTTP/HTTPs, tunneling protocol, load balancer issues, etc.

    • A comprehensive understanding of computer internals and architectures, and experience maintaining common Linux/Unix applications and services.

    • Experience with modern cloud and virtualization technologies such as Docker, Kubernetes, AWS, GCP, KVM, OpenNebula, OpenStack or other orchestration platforms.

    • Strong software development skills using Python, C, C++, Go, etc.

    • Deep expertise with operational support systems, automation, and CI/CD tools.

    • A demonstrated ability and willingness to act as subject matter expert, tracking technology/industry trends, and providing data-driven reasoning for technology path recommendations.

    Education

    • BSCS or equivalent required, MSCS or equivalent strongly preferred

    #LI-NC1

    Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

    Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

    Why you should apply for a job to Netskope:

  • 4.5/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 83% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible Paid Time Off & Quarterly Global Wellness Days
  • Infertility Coverage (PPO) & Paid Parental Leave
  • Awesome Women of Netskope (ERG) for social events, forums & mentorship