Director, Software Engineering - Reliability Engineering, ITC

ished Engineers), but across business units and geographical locations.

WHO WE ARE LOOKING FOR

This leader will have a strong software engineering background, a demonstrated ability to influence and partner, and show a passion for learning and mentoring. This critically important leader will have a track record of helping to deliver reliable and observable digital experiences through the application of concepts from Site Reliability Engineering, DevOps, and other relevant disciplines.

• Bachelors degree and 15+ years combined work experience as a software engineer, team lead/principal engineer, or manager leading distributed teams

• Deep understanding of how to deliver large scale software with modern reliability and resilience concepts (multi-region, multi-cloud, active/active, canary deploys, synthetic testing, containers, etc.)

• Hands-on experience building, deploying, and operating software using modern cloud-based distributed system techniques and micro-service architecture patterns. AWS experience preferred

• Ability to build strong relationships with partners/stakeholders and use technical credibility and influence to drive positive outcomes

• A history of finding and reducing toil within complex systems and processes

• Experience with modern observability tooling, processes, and mindset - open source experience a plus

• A passion for learning, teaching, and mentoring along with a strong desire for building and motivating teams focused on data-driven continuous improvement

WHAT YOU'LL WORK ON

Site Reliability Engineers are blessed to work with a variety of technologies and teams, have the opportunity to solve complex issues, and contribute to the most important areas of Nike's global business.

As a Director, Reliability Engineering you will:

• Partner with leaders in product, engineering, business, and operations to identify and address risks, vulnerabilities, and limits in our system before they lead to large-scale issues
• Technically lead and mentor the team with a focus towards improving the availability, reliability, and observability of Nike's digital platforms while reducing the burden of toil with tooling, automation, or process change
• Strategically define a multi-year roadmap in collaboration with peer engineering teams, geo partners, and product management teams
• Identify, curate, implement, and adapt key metrics for not only system health and performance, but for team management and success
• Create and promote a great work environment and positive team culture that optimizes team success and safety; where different backgrounds, cultures, industry and life experiences are valued
• Hire diverse engineering managers and software engineers and most importantly coach them to be the next generation of leaders at Nike
• Collaborate with SRE technical leads and other Reliability leaders to identify training and up-skilling opportunities, monitor industry trends, and define new reliability patterns for the broader organization