Floor Manager (Commercial Coach) - Bournemouth Castlepoint

ea but will support cross-functionally, this vacancy is for a Commercial Coach:

COMMERCIAL

• Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards

• Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards

• Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store

• Being responsible for monthly initiative launches

• Using our reporting tools to make the best commercial decisions

• Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE

• Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)

• Leading team Engagement on NIKE Community Ambassador activities

• Partnering with senior store leadership, you will oversee the hiring processes including onboarding

• Being responsible for store scheduling

• Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE

• Leading by example and the delivery of our sales floor service and bring the consumer journey to life

• Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers

• Completing specific training and share completion with athlete services

• Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:

• One of the best compensation and benefits packages in the industry

• Opportunity for quarterly performance-based bonus

• A supportive team that values Diversity, Equity & Inclusion

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications:

• Advanced exposure to Retail and People Management with the demonstrated ability in leading a shop floor (or department) which creates a unique customer experience

• Past exposure to impacting business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management

• Ability to identify core areas of training and conduct in-person learning activities whilst tracking the progress of a cohort.

• Proven ability to utilize tools for conflict resolution and employee coaching and counseling

Availability

• Flexible with scheduling and available to work retail hours which may include day, evening, weekends, and/or holidays, based on department and store/company needs

Note that relocation support is not provided for this role

Apply now online

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