Manager, Software Engineering - Reliability Engineering, ITC

cal locations.

WHO WE ARE LOOKING FOR

This leader will have a strong software engineering background, a demonstrated ability to influence and partner, and show a passion for learning and mentoring. This critically important leader will have a track record of helping to deliver reliable and observable digital experiences through the application of concepts from Site Reliability Engineering, DevOps, and other relevant disciplines.

• Bachelors degree and 7+ years work experience as a software engineer, team lead, or manager

• Thorough understanding of how to deliver software with reliability and resilience concepts

• Hands-on experience building, deploying, and operating software using modern cloud-based techniques and micro-service architecture patterns

• A history of finding and reducing toil within complex systems and processes

• Experience with modern observability tooling, processes, and mindset

WHAT YOU'LL WORK ON

Site Reliability Engineers are blessed to work with a variety of technologies and teams, have the opportunity to solve complex issues, and contribute to the most important areas of Nike's global business.

As a Manager, Reliability Engineering you will:

• Partner with leaders in product, engineering, business, and operations to identify and address risks, vulnerabilities, and limits in our system before they lead to large-scale issues
• Improve the availability, reliability, and observability of Nike's services and reduce the burden of human toil with tooling, automation, or process change
• Define a roadmap and execution strategy in collaboration with peer engineering teams, partners, and product management teams
• Identify, curate, and adapt key metrics for not only system health and performance, but for team success
• Create and promote a great work environment and positive team culture that optimizes team success and safety; where different backgrounds, cultures, industry and life experiences are valued
• Coach assigned engineers on problem solving, analysis, influence, architecture
• Collaborate with SRE technical leads and other Reliability leaders to identify training and up-skilling opportunities, monitor industry trends, and define new reliability patterns for the broader organization