MSC Process Analyst (Nike Direct)

s flow design and advanced data analysis to achieve operational excellence. By working with cross-functional partners-including Logistics, Tech, Planning, Merchandising, MSC Sales, and NDDC-they ensure seamless execution of key initiatives that optimize marketplace performance and deliver innovation and efficiency across Nike Direct Digital operations.

• Minimum of 3-5 years of experience in supply chain operations, process improvement, or data-driven analysis within retail or e-commerce environments.

• Bachelor's degree or equivalent.

• Strong foundation in supply chain operations and continuous improvement methodologies; familiarity with retail or digital commerce preferred.

• Proficiency in MS Office applications with advanced Excel skills (including VLOOKUP, IF, AND, MID, and Pivot Tables); experience with SQL, SAP, Cognos, and Tableau is a plus.

• Core competencies include a customer-focused mindset, ability to collaborate effectively, results-driven approach, action orientation, strong problem-solving skills, and a proactive attitude.

• Strong oral and written communication skills in both English and Japanese, including experience facilitating meetings and delivering strategic recommendations.

WHAT YOU'LL WORK ON

You will ensure efficient and reliable end-to-end supply chain operations for Nike Direct Digital by executing daily processes in close collaboration with cross-functional teams. You will analyze workflows, track KPIs, and support business needs and projects with a consumer-first mindset to drive operational excellence.

• Understand Nike Direct business operations and supply chain processes, including system background.
• Develop and maintain process documentation, including process maps and procedures.
• Ensure consistent execution against MSC code calendar processes.
• Resolve critical issues related to order changes, product delivery, and fulfilment services with internal partners.
• Monitor and improve performance KPIs to maximize service and inform business decisions.
• Provide quality process analysis, highlighting risks and opportunities for Kaizen improvement activities and projects.
• Drive cross-functional discussions to research business needs and gather requirements for solving complex supply chain challenges.