Senior, Brand Creative Operations, North America

WHO WE ARE LOOKING FOR

Brand Creative Operations is seeking an experienced Sr. Creative Operations professional who is highly organized, detail-oriented, and a strategic problem-solver. You'll collaborate with teams across the organization to find efficient and effective solutions that support the smooth running of the creative studio. In this role, clear communication is key. Curiosity and attention to detail are essential, along with the ability to scope and estimate project size and volume, and support the team in managing creative staffing, capacity, and bandwidth.

Key Capabilities

• Adaptability & Strategic Support: Support senior team members in tasks that enable strategic planning. Demonstrate flexibility and initiative in ambiguous situations.

• Organization & Detail Orientation: Maintain highly organized workflows to deliver clear operational information.

• Tech Fluency: Use tools to centralize documentation and stay current with technology (e.g., AirTable, Figma, Keynote).

• Communication: Share updates clearly, escalate issues appropriately, and contribute actively to team dialogue.

• Initiative: Show curiosity and initiative in learning, seek feedback and apply it quickly.

WHAT YOU WILL WORK ON

• Up-front Seasonal Project Planning: Support the Brand Creative Operations Director and Brand Creative Planning team to vet seasonal project requests and estimate project needs to ensure accurate scoping and resourcing.

• Project Scoping and Timelines: Establish realistic schedules based on key project dates and marketing codes to inform project kick-off.

• In-Season Scope Management: Flag and assess scope increases in collaboration with Production, Creative Leadership and Creative Operations.

• Project & Time Off Tracking: Provide accurate updates through centralized tools and ensure visibility into policies.

• Conduit Between Global, Geo, and City Workstreams: Facilitate communication across Nike divisions to establish clarity, consistency, and efficiency.

• Cross-Functional Collaboration & Relationships: Partner with brand and creative teams to understand project details, expectations, and process alignment.

• Process Innovation: Identify operational opportunities and develop new processes to streamline and improve efficiency.

• Tool Improvement & Alignment: Drive tool alignment and improvement initiatives to enable streamlined collaboration.

WHO YOU'LL WORK WITH

Reporting to the Creative Operations Director, you will collaborate with and support other Senior and Lead Creative Operations team members. Key partners include Brand Planning & Operations, Brand and Creative Leadership, Finance, and Production Leads.

WHAT YOU BRING TO NIKE

• Bachelor's degree in Business Administration, Marketing, or related field; will accept any suitable combination of education, experience and training

• At least 3 years of experience in Creative Operations, Creative Project Management, Creative Administration, or Production

• Proven experience managing complex timelines, budgets, and deliverables

• Ability to streamline and optimize complex processes

• Excellent interpersonal skills and a strong team-player mindset

• Forward-thinking, solutions-oriented, and entrepreneurial approach

• Ability to thrive in a fast-paced, matrixed environment

• Passion for creativity and staying current with technology (AirTable, Figma, Keynote, AI)

• Understanding of brand marketing initiatives and frameworks

• Familiarity with Nike's internal matrix (bonus)

• Experience in digital environments (bonus)

Demonstrated alignment with team principles:

• Embraces the unknown and adapts confidently to ambiguity and change

• Seeks inspiration in new challenges and opportunities

• Obsessed with craft, striving for excellence in every detail

• Prioritizes team success, collaboration, and mutual support

• Speaks up with conviction, contributing ideas and feedback openly and respectfully

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.