Senior Software Engineer, Global Converse, ITC

l be key to successful growth in all aspects of technology delivery and operations.

within the Supply chain, Planning and Corporate Functions

• Product Managers, Designers, and Program/Portfolio partners

• Platform and Site Reliability Engineering (SRE) teams

• Engineers, Security, and Architecture partners

• External technology partners and vendors

WHO WE ARE LOOKING FOR

We are seeking a highly experienced and technical Senior Software Engineer - Full Stack You will bring deep expertise in e-commerce systems, Salesforce Commerce tools, AI-driven commerce experiences, and high-demand launch and bot mitigation capabilities to help us deliver the best possible experience to consumers worldwide. We are open to candidates in Bangalore India

Required Skills:

• Bachelor's degree in computer science, Engineering, or a related technical field (or equivalent practical experience)

• 7+ years of professional experience in ecommerce engineering and software development

• Deep hands-on experience with Salesforce Commerce Cloud (SFCC) is preferred but equivalent ecommerce tools is mandatory

• Demonstrated experience leveraging AI and large language models (LLMs) in an ecommerce environment, such as recommendation engines, intelligent search, personalization, demand forecasting, or conversational AI

• Proven experience designing and implementing bot mitigation and detection systems for high-demand, Launches, CDN configuration, edge computing in the digital commerce environments

• Strong experience building and operating high-traffic launch capabilities, including queue management, traffic shaping, and real-time scaling strategies

• Experience in microservices architecture, domain driven design, and RESTful API's using languages such as Node.js and python

• Experience using cloud services to build an integrated application (AWS - EC2, ECS, API gateway, Lambda, Relational and Non-relational Databases), and container orchestration (Docker/Kubernetes).

• Experience with implementing CI/CD and leading teams with DevOps responsibilities of deploying and supporting the software in production

• Proven delivery excellence in highly collaborative, multi disciplinary teams.

• Expertise in microservices architecture, domain driven design, RESTful services,

• Proficiency in one or more of: Java/Kotlin, JavaScript/TypeScript, Python, or Go.

• Good to have experience with observability & monitoring tools (e.g., Splunk, SignalFx)

• Familiarity with messaging and streaming platforms (e.g., Kafka, Event Hubs).

• Knowledge of secure coding practices, identity and access management, and compliance considerations.

• Excellent problem-solving skills and ability to make sound technical decisions under pressure, especially during high stakes launch events

• Strong communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders

• Ability to collaborate effectively across geographically distributed teams and time zones

• Comfort working in a fast paced, results oriented, globally distributed environment.

• Strong collaboration and A growth mindset - curious, adaptable, and energized by evolving technology.

WHAT YOU'LL WORK ON

Responsibilities:

• AI Agent Development/orchestration: Design, build, and implement AI agents and copilots using frameworks such as RAG
• Lead the architecture, design, and development of enterprise-grade ecommerce solutions that support Converse's global digital commerce operations
• Drive the technical vision and roadmap for ecommerce platform capabilities, ensuring scalability, reliability, and performance during high-traffic events and product launches
• Design and implement solutions leveraging eCommerce platform, including B2C Commerce, Order Management, and Commerce APIs
• Lead the development and continuous improvement of bot mitigation strategies and technologies to protect high-demand product launches and ensure fair access for consumers
• Drive continuous improvement in development processes, CI/CD pipelines, testing strategies, and operational excellence, Contribute to architecture evolution &security aspects
• Support product readiness for system implementations/ enhancements etc