Software Engineer I - Reliability Engineering , ITC

e is seeking talented and driven full stack developers with expertise in cloud infrastructure and services. The ideal candidate will possess:

• A Bachelor's degree in Computer Science, Information Systems, or a related field

• Alternatively, 1-3 years of relevant professional experience in lieu of a degree will be considered

• Proven experience in designing and developing applications using Java, Node.js, or similar languages

• Familiarity with front-end frameworks (e.g., React, Angular) is advantageous

• Experience with modern programming languages such as Scala, Python, or Golang is preferred

• A solid understanding of DNS, networking, virtualization, and Linux operating systems

• Demonstrated expertise in building and managing scalable, cloud-based microservices, ideally on AWS

• Experience with Docker or serverless architectures

• Proficiency in at least one NoSQL database (e.g., DynamoDB, Cassandra)

• Strong understanding of RESTful APIs

• Familiarity with service management, agile, and observability tools such as ServiceNow, Jira, Jenkins, Splunk, New Relic, and SignalFX

WHAT YOU'LL WORK ON

• Observing, diagnosing, and quickly resolving production issues with precision to minimize service interruptions

• Developing and implementing real-time monitoring solutions that deliver essential insights into system health and key performance indicators

• Communicating technical issues and their business impacts clearly, ensuring alignment across teams and effective response strategies

• Reporting high-value metrics and insights to leadership, demonstrating the impact of site reliability on consumer experience and overall business objectives

• Managing IT service processes such as Incident, Problem, Change, and Knowledge Management to maintain service quality and reliability

• Collaborating closely with both business and technical teams to analyze system performance, troubleshoot consumer-reported issues, and proactively optimize system efficiency

• Leading initiatives to enhance application reliability for high-demand consumer web and mobile platforms, ensuring consistent performance

• Leveraging negotiation and influence to foster alignment and drive collaborative solutions across multiple teams

• Promoting a culture of growth by coaching, mentoring, and sharing knowledge, supporting continuous improvement and resilience across the team

Join us in delivering resilient, high-performance digital solutions that will empower millions of consumers around the world. Your skills and insights will be pivotal in driving Nike's digital transformation.