#2025-12257
as part of project or post-production support activities.
- Perform account onboarding, safe creation, platform creation and management.
- Troubleshooting of safes, platform creation and account management.
Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.
Assist with all CyberArk postproduction activities, connector configuration, custom rule development, and third-party system integration.
Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.
Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups
What we're looking for
Strong troubleshooting and issue isolation skills
8 years of experience implementing, administering, and supporting privileged access management technologies and related infrastructure (preferably CyberArk)
Ideal candidate will remain current on all CyberArk and PAM market related trends, tools, and methodologies.
Ability to obtain and evolve technical expertise, certifications and industry credentials through formal and informal training and other educational initiatives.
Ability to obtain and maintain CyberArk certifications.
Training/Certification: CyberArk Defender and CyberArk Sentry certification would be positive/preferred; additionally, related professional certifications such as the CISSP, CISM, and/or CISA are preferred.
8+ years Proficiency in CyberArk and related technologies. Experience in system administration, scripting (JavaScript, Python), Rest API, LDAP directories, Active Directory
Familiarity with Privileged Access Management architecture
Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)
Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)
Strong written and verbal communication skills
Relevant industry certifications highly desired (e.g., CISSP, CEH, CHFI, SSCP, CCSP, etc.)
Prior experience or familiarity with a NOC/SOC-type working environment highly desired.
Bachelor's degree in computer science, Engineering, related discipline, or equivalent experience.
CyberArk Certified Delivery Engineer (Preferred)
CyberArk Defender Certification
CyberArk Sentry Certification
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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