#2024-11310
, and implement known solutions while maintaining established OLAs/SLAs.
Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.
Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups.
What we're looking for
Strong troubleshooting and issue isolation skills
3-5 years' experience implementing, administering, and support identity governance technologies and related infrastructure within IdentityNow
3-5 years' experience querying and binding objects in IdentityNow
3-5 years' experience with Active Directory objects, architecture, and back-end infrastructure.
Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)
Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)
3-5 years' proficiency with database querying languages and methods (SQL, MySQL, MongoDB, etc)
Familiarity with Web 2.0 data parsing methods and protocols (REST, SOAP, OpenAPI, XML, JSON, etc)
Familiarity with applicable scripting languages (Postman, Powershell, Beanshell, Javascript, Python, etc)
Must possess or be able to obtain SailPoint Certified Engineer certifications on hire.
Strong written and verbal communication skills
Relevant industry certifications highly desired (e.g. CISSP, CEH, CHFI, SSCP, CCSP, etc)
Familiarity with ITIL , SDLC, and DevOps procedures and best practices (ITIL certifications a plus)
Prior experience or familiarity with a NOC/SOC-type working environment highly desired.
Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience.
Must be willing to work US dayshift hours 6:30PM to 3:30AM IST (8:00am CST - 5:00pm CST).
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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