Senior AR & Billing Specialist

ime.

What you'll do:

• Collaboratively manage a Finance Team queue, including reviewing and responding to variable case types and inquiries from internal/external customers

• Review customer credits upon completion of the approval process to ensure accuracy

• Research customer inquiries and resolve billing discrepancies

• Create invoice adjustments and process refunds to ensure proper AR balances

• Own and maintain high volume customer specific invoicing and payment requirements

• Generate and deliver invoices to customers via digital and traditional mail services

• Process PCI compliant customer credit card information

• Identify potential training opportunities and provide recommendations for process improvements

• Professionally interact and communicate with varying levels of management, including managers, directors, and VPs

• Perform role-specific related duties, projects, and reporting as required

How we work

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What you'll bring:

• 3 - 5 years of AR/billing experience

• Practical knowledge of general accounting policies and processes

• Knowledge of a cloud-based ERP and billing systems (i.e. Salesforce & Oracle Cloud)

• Knowledge working with Google Sheets

• Understanding of order-to-cash process in a cloud-based ERP system

• Analytical ability to troubleshoot

• Ability to work independently and as part of a team

• Strong organizational skills with great attention to detail and accuracy

• Ability to coordinate multiple tasks concurrently and to meet deadlines

• Excellent written and verbal communication skills with internal and external customers

• Initiative, flexibility, and willingness to adapt to change

Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.