Senior Product Manager, CRM Listings Discovery

st critical consumer lines of business, For Sale & Rentals. This highly visible role will own the end-to-end CRM product vision while also driving revenue growth and business impact across the Buyer and Rental experiences.

You will partner with cross-functional stakeholders - Product, Engineering, Design, Marketing, Analytics, Media, and Data Science - to deliver best-in-class solutions that help consumers find their next home while achieving measurable gains in engagement, retention, and monetization. This is an ideal role for a strategic and commercially-minded product leader who can balance bold innovation with disciplined, data-driven execution, inspiring teams to perform at their best.
What You'll Do

• Own the CRM product strategy and roadmap for the Buyer and Renter consumer journeys for 2 main CRM channels, email and push notifications, aligning user experience innovation with business priorities and market opportunities.

• Use the email and push notification channels to ensure consumers receive the most relevant listings based on their unique search activity, behavior on our site and app, and lifecycle stage

• Define and execute a growth-focused roadmap aimed at improving user engagement, lead submission, retention, and incremental revenue.

• Collaborate closely with Research and Analytics to understand consumer needs, define audiences, and deliver innovative, user-centric solutions.

• Partner with Product, Engineering, Analytics, and Marketing teams to build and launch high-impact experiments, campaigns, and features that create consumer value and drive business results.

• Partner with Machine Learning team to optimize recommendations content and models, build new experiments leveraging ML and AI to drive engagement and revenue

• Lead prioritization and tradeoff decisions across a wide range of initiatives, ensuring the most critical projects receive focus and resources.

• Establish and track key business and product KPIs, including revenue, conversions, customer lifetime value, and engagement.

• Use market trends, competitive insights, and consumer data to identify opportunities for differentiation and commercial growth.

• Champion a high-performance culture within cross-functional teams, setting clear expectations, driving accountability, and fostering continuous learning and improvement.

• Act as the strategic voice of the Buyer and Renter CRM roadmap with senior leaders, confidently presenting product direction, business impact, and performance updates.

How we work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together
What You'll Bring

• 8+ years of product management experience and experience with email and push notification channels, preferably within consumer-facing products or marketplaces.

• Proven experience driving product strategies that deliver outstanding user experiences while generating measurable business impact - including revenue growth, increased customer lifetime value, and expanded commercial opportunities.

• Ability to think like a business owner, considering profitability, market dynamics, competitive positioning, and long-term growth when shaping product direction

• Strong analytical skills; able to interpret data, form insights, and make evidence-based decisions.

• Previous experience partnering with martech, machine learning, and engineering teams

• Sharp business acumen; able to balance user needs with company priorities, identify revenue levers, and make product decisions that advance both product quality and financial goals.

• Excellent communication and leadership skills, with a proven ability to inspire teams and influence stakeholders across the organization.

• Comfortable operating in fast-paced, dynamic environments with complex cross-functional dependencies.

• Previous agile experience a plus

• Bachelor's degree or equivalent experience; advanced degree a plus.

• Familiarity with buyer, rental, housing, or related industries is a strong plus

How we Reward you:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage

• Family forming benefits

• 13 Paid Holidays

• Flexible Time Off

• 8 hours of paid Volunteer Time off

• Immediate eligibility into Company 401(k) plan with 3.5% company match

• Tuition Reimbursement program for degreed and non-degreed programs

• 1:1 personalized Financial Planning Sessions

• Student Debt Retirement Savings Match program

• Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.