role works closely with Branch Manages and Regional Directors to ensure a tight collaboration between Sales and Operations and to deliver best-in-class customer experiences. In addition, they establish strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for Sales Managers and Frontline colleagues.

Key Performance Indicators

Core Metrics

• YoY Sales Growth

• YoY Revenue Growth

• % of Region Above/Below ISQ

Total Sales Revenue

• % Achievement to Total ISQ Rollup

• % of Achievement to Started Revenue

• % Achievement to plan (AOP)

People Metrics

• Leadership Evaluation

• Colleague Satisfaction

  • Overall job satisfaction
  • Satisfaction with access to coaching
  • Likelihood to recommend RTX as a place to work

• Colleague Retention Rate

  • of voluntary exits

  • of involuntary exits

  • Voluntary attrition rate vs target

  • Total retention vs target

Principal Duties and Responsibilities

• Manage all aspects of the Residential Pacific Market Business, guaranteeing both strategic alignment and operational excellence in all sales efforts.

• Hire, onboard, train, manage & engage team of sales managers in designated area

• Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.

• Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritizing topics as needed.

• Provide ongoing technical training on services offered in the assigned territory as needed.

• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, understand training and development needs, and to provide insight for the improvement of sales activity performance.

• Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.)

• Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits.

• Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization.

• Monitor sales start rates through the key relationship with Operational Leadership

• Serve as steward of the RentokilTerminix business model to ensure company programs and initiatives are delivered with excellence at the branch level.

• Monitors, coaches and develops team to provide effective growth and development

• Works with new managers to evaluate and identify opportunities for improvement in the Field and provide constructive feedback

• Communicate to Market Leadership any team training needs for continuous improvement

• Increases unit sales and dollars by implementing, teaching and enforcing company sales practices.

• Works in the field with sales managers and colleagues daily and maintains minimum sales activity requirements.

• Monitors and ensures creative and methodically sound sales programs for proper use of sales materials and inventory of sales materials.

• Sets an excellent management example and quality image

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

• Proven history developing sales colleagues

• Strong business acumen with background in management, sales, training, relationship development and/or excellent customer experience

• Experience analyzing financial reports, in a complex, fast-paced environment

• Available to travel as needed

Minimum Educational Level/Certifications

• Bachelor's Degree or equivalent combination of experience, education and training

• Preferably 3-5 years sales leadership experience in a hunting capacity

• Maintain licenses/certificates as required by federal, state, and/or local regulations

• Maintain valid driver's license

Physical Demands/Environmental Conditions

• Moving up to 20 lbs. by lifting, carrying, pushing, pulling, or repositioning objects

• Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

• Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

• Going up and down stairs, ladders, scaffolding, ramps, and poles

• Operating a motor vehicle safely

• Ensuring vehicle and other equipment is maintained and kept clean

• Wearing personal protective equipment, including OSHA-compliant respirators

• Ability to perform detail-oriented activities at distances close to the eyes or within arm's reach

• Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold) with or without corrective lenses

• Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/week) schedule during peak season

• California residents click here to review your privacy rights. https://tinyurl.com/CA-Notice

Travel Requirement

Travel up to 100% of time within assigned territory(s)

Base Pay: $122,100 - $176,000

Pay Range
Yearly: $122,100.00 - $176,000.00

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.