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gistered Investment Advisors (RIAs) and their clients are at the center of everything we do. In this role, you will build trust and inspire confidence through exceptional service, one interaction at a time, while working in a fast-paced, dynamic service center environment. You'll engage in a mix of inbound and outbound calls, supporting advisors with essential account maintenance and helping them succeed in their day-to-day business. Through on-the-job training, you'll gain deep knowledge of financial services and learn how to discuss topics like new accounts, transaction status, money movement, and retirement services with clarity and confidence.
You'll navigate complex scenarios with resourcefulness, take ownership of outcomes, and adapt quickly as you grow. If you're looking for a place where learning is constant, your contributions matter, and your growth is supported, this may be the role for you.
What you have
Required Qualifications:
Minimum 1 year of customer service or building professional relationships-whether through volunteer work, internships, school activities, or other meaningful experiences
Demonstrated ability to create positive experiences by listening actively, responding thoughtfully, and helping others resolve issues
Proven track recordof following through on tasks, meeting deadlines, and maintaining high standards of work quality
Ability to receive feedback, apply it to your performance, and grow through new challenges or changing expectations
Demonstrated ability to review situations, think through next steps, and find practical solutions utilizingavailable resources
Preferred Qualifications:
Bachelor's degree or equivalent work experience
Aptitude to learn new tools and concepts and apply them quickly
Demonstrated ability to use technology confidently and support others in adopting digital tools
Proven enthusiasm, professionalism, and strong work ethic while contributing to team goals
You'll have the opportunity to enroll in our self-study program for Series 7 & 63/66 licenses after your first 90 days.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
#campus
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future: