Senior Manager, Defined Contribution Plan Document Services

Charles Schwab

4

(159)

Richfield, OH

Why you should apply for a job to Charles Schwab:

  • 4/5 in overall job satisfaction
  • 67% say women are treated fairly and equally to men
  • 75% would recommend this company to other women
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • After 5 years of service at Schwab, employees are eligible for one month of Sabbatical leave.
  • Paid parental leave and reimbursement to help offset adoption or surrogacy expenses for eligible employees.
  • Mentorship program opportunities and competitive tuition reimbursement program to invest in employees’ success.
  • #2025-114104

    Position summary

    curate servicing for plan sponsor clients and participants. The Document Services team is responsible for administering qualified defined contribution plans, providing document and consulting services for plans converting to Schwab RPS and maintaining documents for clients who utilize Schwab RPS prepared pre-approved plan document.

    The document services consultant is responsible for the management and coordination of internal department and Schwab RPS initiatives, drafting sophisticated legal documents and mentoring junior team members. You will serve as a liaison with colleagues on the development of new policies, procedures and legal documentation for product development and/or regulatory requirements that impact retirement plan documents and Schwab RPS agreements. In addition, you will be responsible for delivering consultative support and accurate documents to internal partners, clients and their advisors.

    Your responsiblities will include, but not be limited to:

    • Collaborate in the completion of sophisticated document drafting assignments, discovery and correction of potential compliance issues and intensified situations

    • Represent Document Services in Schwab RPS initiatives: provide input and recommendations to achieve common objectives; communicate proposed changes effectively to department leaders; upon approval, update internal procedures as needed and train department personnel

    • Analyze and serve as a subject matter expert in a peer review capacity on draft documents in tandem with operational considerations; identify potential manual processes; recommend and implement approved alternatives that conform to system capabilities and achieve client objectives

    • Provide consultative support to internal partners, review complex and unique requests with the Legal department and serve as a subject matter expert on calls with clients, their designated consultants and legal counsels

    What you have

    To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

    Required Qualifications

    • Bachelor's degree or equivalent

    • 10+ years' experience in the financial services and/or record keeping industry.

    • Incumbent must have extensive knowledge and research capabilities with respect to IRS and DOL regulations with respect to qualified defined contribution, defined benefit, and non-qualified deferred compensation plans.

    • The candidate must possess the following capabilities with extensive expertise:

      • Drafting pre-approved documents, amendments, SPDs, SMMs and ancillary forms
      • Knowledge of Services Agreements and preparation of Services Agreement Amendments
    • Excellent written and oral communication skills

    • Ability to translate client intention into document drafting that achieves business objectives

    • Strong interpersonal, analytical, problem solving, negotiating, influencing, organizational, prioritization, decision-making and conflict resolution skills

    • Ability to effectively mentor and promote professional development of junior team members

    • Results-orientation

    Preferred Qualifications

    • ASPPA designations, CEBS, paralegal certification or JD

    • Experience with ASC and Document Agility generation systems

    What's in it for you

    At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

    We offer a competitive benefits package that takes care of the whole you - both today and in the future:

    • 401(k) with company match and Employee stock purchase plan
    • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
    • Paid parental leave and family building benefits
    • Tuition reimbursement
    • Health, dental, and vision insurance

    Why you should apply for a job to Charles Schwab:

  • 4/5 in overall job satisfaction
  • 67% say women are treated fairly and equally to men
  • 75% would recommend this company to other women
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • After 5 years of service at Schwab, employees are eligible for one month of Sabbatical leave.
  • Paid parental leave and reimbursement to help offset adoption or surrogacy expenses for eligible employees.
  • Mentorship program opportunities and competitive tuition reimbursement program to invest in employees’ success.