#2025-117632
trategic objectives.
The Investment Product team works on a wide range of projects driven by Advisor Services' priorities, and this Senior Manager role will focus on initiatives related to the TAMP program: designing, delivering and integrating this key platform with a focus on the three distinct experiences: TAMP, advisor and client. This role will involve developing streamlined onboarding and ongoing support processes for TAMPs, understanding their unique needs, and executing on a roadmap guiding how AS can fully and efficiently provide a successful end-to-end support model for these firms that addresses. The Senior Manager will serve as a Subject Matter Expert and advocate for TAMPs both internally and externally with these third-party firms and ensure that any goals and milestones align with Advisor Services' strategic objectives and address the needs of our TAMPs, advisors and their clients.
Key Contributions:
As a member of a team of three senior managers supporting TAMPs and their needs, you'll directly manage and own the TAMP experience in Advisor Services in conjunction with sales and transition teams.
Work collaboratively across multiple stakeholders to develop and deliver a cohesive vision, experience and roadmap for TAMP clients as well as the advisors who use them.
Develop a well-informed and trusted point of view on the TAMP experience that can help facilitate the business and product investment planning processes within Advisor Services.
As TAMP SME, become an expert in the needs, expectations and pain points of TAMPs and the Advisor Services' teams supporting them. Assess the competitive environment, industry trends, current strengths and gaps.
Maintain an ongoing dialogue with TAMP firms, including onboarding walk throughs, surveys and feedback collecting, and general partnership work.
In partnership with our Sales and Service teams, proactively develop ways that these firms' experiences can be streamlined and/or modernized to work best for them as well as our sales and support teams.
Champion and communicate to management and key partners the TAMP platform experience and associated projects, with a focus on managing day-to-day support
Regularly partner with stakeholder teams cross-functionally and cross-enterprise. Key partners include those across Advisor Services, including Sales, Business Development, Service, Strategy, Legal & Compliance, Risk, and Marketing, as well as teams throughout the Schwab organization, including Wealth & Advice Solutions, Schwab Asset Management and Digital Services.
What you have
Your qualifications and impact:
Technical & Industry Expertise
Extensive experience (5-10+ years) in financial services, with a focus on client experience, product development, and project management.
Analytical and problem-solving skills, with the ability to develop actionable recommendations and execution plans.
Knowledge of Schwab's TAMP platform and ability to define, present, and create actionable strategies.
Success Drivers
Influence and leadership: Ability to shape decisions, develop roadmaps, and lead working groups to resolve issues.
Exceptional communication: Skilled at simplifying complex concepts, synthesizing data, and delivering clear recommendations to stakeholders at all levels.
Relationship building: Proven ability to create and leverage internal networks to drive platform initiatives.
Proactive mindset: Demonstrated initiative in gathering insights, understanding business priorities, and driving solutions.
Preferred Qualifications
Familiarity with RIAs, TAMPs, Outsource Agents and/or Managed Accounts preferred.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future: