Third Party Legal Process Manager

with other groups, and leading by example. This is an individual contributor position, and will also will be responsible for working with other TPLP team members to execute our business goals and ensure items handled by the team are processed in an appropriate and timely manner.

Your primary responsibilities could include, but are not limited to:

• Processing court orders directed to Schwab and monitoring the development of these matters, including corresponding with attorneys, lifting restrictions for allowed activities, working with other departments to address issues, occasionally handling escalated interactions, interpreting legal documents, and the like.

• Processing levies and garnishments to ensure funds are properly restrained and agencies and courts are timely informed of assets held by Schwab.

• Processing subpoenas to ensure records are produced timely.

• Serving as a point of escalation for all TPLP lines of work.

• Cross-training to serve as a backup for all lines of TPLP work when staffing needs dictate.

• Serving as a point of contact and helpful resource for colleagues across Schwab.Identifying process changes to improve research and enhance TPLP functions.

• Communicating via email and telephone with internal and external stakeholders in a professional manner.

• Handling a large volume of work and processes with on-time and accurate results.

• Owning the risk of each case and welcoming the opportunity to make sound business decisions for yourself and the team.

What you have

To ensure that we fulfill our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.

Required Qualifications:

• BS/BA degree or equivalent work experience. Current team members have a wide range of professional backgrounds, including attorneys, paralegals, MBAs, operational experience, and project management expertise.

• Five years of relevant professional experience including work with garnishments, levies, subpoenas, and court orders, or a minimum of two (2) years of experience in Schwab or TDA Systems.

• Ability to interpret legal documents and processes required.

• Proficient knowledge with Adobe and Microsoft Office Suite.

Preferred Qualifications:

• Proven record of being service-oriented and collaborative. You have a "can-do" attitude towards solving problems and are a team player. You believe that diversity strengthens us, and you eagerly seek different views and delight in fresh perspectives.

• Series 7 license strongly preferred.

• Series 9/10 license strongly preferred.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance