Product Manager

r business objectives. Our product teams are multidisciplinary and empowered - equipped to deliver solutions that are valuable, usable, viable, and technically feasible.

As a Product Manager, you will play a critical role in shaping and improving our marketplace experience, ensuring that both care professionals and facilities have seamless, intuitive, and impactful interactions on our platform. You will define product priorities, uncover user needs, and partner with cross-functional teams to drive outcomes that create value for customers and the business alike.

You'll leverage business acumen, user empathy, and strong product judgment throughout the product lifecycle, from discovery to delivery.

Where you'll work

To be considered for this position, you must be located in the United States. You can choose between remote work and working from one of our offices in Austin, Dallas, or Cleveland. Occasional travel to one of these offices may be required for in-person collaboration, team events, or strategic planning sessions.

What You'll Be Doing

• Set and communicate a clear product roadmap within your scope, grounded in user insights and business objectives.

• Conduct continuous discovery to validate ideas, prioritize opportunities, and align with customer needs.

• Collaborate closely with design to test and validate concepts, iterating quickly based on feedback.

• Work with your product trio (PM, engineering manager, designer) to define outcomes and map solutions that drive impact.

• Lead initiatives from concept to delivery, incorporating fast feedback loops and ensuring product-market fit.

• Support beta programs and pilots to test and de-risk solutions before scaling.

• Partner cross-functionally with engineering, design, marketing, sales, support, and finance to ensure seamless execution.

• Take ownership of delivering outcomes, not just features, solving real customer and business problems.

• Foster strong team dynamics through collaboration, feedback, and clear accountability.

What You'll Need

• Bachelor's degree or equivalent practical experience.

• 2+ years in a direct product management role, with 5+ years of experience in software development or related fields (engineering, design, data analysis).

• Proven understanding of modern product discovery and delivery techniques and methods.

• Strong problem-solving skills, with the ability to navigate complex challenges and constraints, assess risks, and make data-informed decisions.

• Ability to work across multiple functional areas of the business, including engineering, design, finance, sales, and marketing.

• Hands-on experience analyzing data to inform product decisions; SQL skills preferred.

• Excellent collaboration skills with product teams, designers, and key stakeholders.

• Demonstrated ability to prioritize effectively and drive meaningful outcomes for both users and the business.

Perks of working at Shiftkey

• Inclusive and collaborative work environment.

• Office space making the hybrid work environment fun and engaging.

• Comprehensive health, vision, and dental coverage.

• Benefits effective as of the first day.

• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees' diverse needs.

• 100% 401(k) employer match up to 6%.

• Paid parental leave.

• Investment in your wellness: access to mental health support.

#LI-Remote #LI-AT1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]