Senior Product Manager

r business objectives. Our product teams are empowered and multidisciplinary - equipped to deliver solutions that are valuable to customers, viable for the business, usable with intuitive pathways, and technically feasible.

As a Senior Product Manager, Marketplace, you will drive the development of our marketplace ecosystem, ensuring smooth experiences for both care professionals and facilities. You will own the product lifecycle, from discovery through launch, making strategic decisions that maximize value for users and the business.

Where you'll work

To be considered for this position, you must be located in the United States. You can choose between remote work and working from one of our offices in Austin, Dallas, or Cleveland. Occasional travel to one of these offices may be required for in-person collaboration, team events, or strategic planning sessions.

What you'll be doing

• Own and evolve core marketplace experiences, ensuring reliability, scalability, and user trust.

• Develop and communicate a clear product roadmap aligned with business objectives and user insights.

• Lead continuous discovery to validate ideas, prioritize opportunities, and align with customer needs.

• Make build vs. buy decisions based on ROI, time-to-market, and solution quality.

• Collaborate with your product trio to define outcomes and map solutions that drive measurable impact.

• Guide your team through rapid iterations from concept to launch with fast feedback loops.

• Support pilots and beta programs to test product-market fit and de-risk new solutions.

• Partner with engineering, design, operations, legal, marketing, and support teams to ensure seamless execution.

• Take full ownership of delivering outcomes, not just features.

• Foster strong team dynamics through collaboration, feedback, and accountability.

What you'll need

• 7+ years of product management experience, preferably in marketplaces or e-commerce.

• Hands-on experience with complex digital workflows, integrations, or platform ecosystems.

• Proven expertise in modern product discovery and delivery techniques.

• Ability to learn and adapt across multiple functional areas, including engineering, design, finance, sales, and marketing.

• Strong problem-solving skills with the ability to navigate complex challenges and constraints.

• Experience analyzing data to drive informed decision-making.

• Track record of building constructive and collaborative relationships with product teams and cross-functional stakeholders.

Perks of working at ShiftKey

• Inclusive and collaborative work environment where all voices are valued.

• Hybrid-friendly office spaces designed to be fun and engaging.

• Comprehensive health, vision, and dental coverage.

• Benefits begin on your first day.

• Generous PTO and company-paid holidays, including flexible floating holidays.

• 100% 401(k) employer match up to 6%.

• Paid parental leave.

• Wellness support, including access to mental health resources.

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Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]