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d sometimes in person, is an integral part of the role. Duties will also include evaluating software, hardware, and documentation collateral for our products, and customers' needs in these areas, to determine, drive and develop new or to refine existing product collateral.
Meet the Team:
Our team is as diverse as the customers and products we support - small enough to share two pizzas, yet big enough to make a difference inside the organization. We value individual drive and strengths as much as we value collaboration. We lead investigations more than we answer questions. We solve the most complex problems for the most impactful customers. We sharpen our tools every day.
Essential Functions:
Providing technical management and technical product support to high-touch, high revenue customers worldwide, including code reviews, analysis & reproduction of complex networking software issues.
Coordinating internal communications between Applications Engineers, Development Software Engineers, Business Development personnel, Sales/Field Engineers, and Product/Project Managers to achieve solutions and results for customers.
Identify and drive product collateral improvements and new deliverables based on the technical needs of strategic customers.
Providing feedback to R&D, Business Unit and Product Management personnel on customer needs, priorities, and customer-specific use cases.
Qualifications:
Masters or bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering or equivalent, and at least 3 years of experience in embedded design, software development in wireless industry or from a similar applications engineering role.
Knowledge, Skills and Abilities:
Proactive, independent work style
Strong interpersonal skills: Able to form working relationships with many types of internal and external roles and serve as liaison between them
Strong embedded software programming skills (C and C++ language preferred)
Understanding of basic networking concepts (wired or wireless protocols, OSI model, etc.)
Ability to write high quality technical documents
Excellent written and verbal English skills
Strong problem-solving skills
Preferred Skills:
Experience working with embedded wireless technologies/networks, preferable Zigbee and/or Matter.
Experience with embedded OS environments such as FreeRTOS, Zephyr, AndroidOS or MicriumOS/µCOS.
Experience with Linux systems or Raspberry PI development.
Experience with customer-facing technical interactions
Experience in working in a cross-functional, distributed team
Budapest Perks & Benefits
You would be working from our office in Budapest, in Graphisoft Park, next to the riverbank of the Danube.
We also offer:
Annual Budapest travel card or parking in the office garage
Great cafeteria system
Opportunity to join Employment Stock Purchase Plan
Private health care access
Life and accident insurance for every employee
Contribution to a voluntary private pension fund
AYCM card option
Paid days for philanthropy
We prioritize the time for social activities, competitions, after work dinners and so much more!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.