#1227697801
service with a best-in-class group of industry professionals; and provide leadership, organization, and direction to build a group capable of meeting customer requirements.
What you'll do:
Work with vendors, customers, and sales team on multiple projects at a time to ensure project deadlines and logistics proceed according to plan Proactively pursue problem resolution with Project team members and installers
Ensure reporting is accurate and all goals are met
Must ensure customer service is upheld to the highest standards
Order product specific jobs in a timely and accurate manner, to ensure monthly installation targets are met
Drive proactive customer service/customer care
Order warranties and all replacements
Constantly manage Cost of Goods Sold for each job
Ability to manage projects through customer service database through 'Job Management'
Ability to stick to and meet deadlines for project orders/installation
Attend weekly project progress meetings and communicate with management team on the status of each project
Act as a partner with the project manager as the point of contact and communicate project status to all participants
Provide an end of day report to your supervisor
Other duties may be assigned.
What you'll bring:
Excellent written and verbal communications skills.
Self-motivated, trustworthy, diplomatic, and reliable.
Proficient at Microsoft Office Word, Excel, PowerPoint
2-3 years of job related experience
Compensation: Starting hourly rate - $22.00
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].
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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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