Call Center Customer Solutions Sales Rep (Bilingual Spanish) - $18 per Hour Plus Commission & Incentives

courtesy.

• Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.

• Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.

• Mastering order processing within the billing system for retained accounts, new sales, and account lookups.

• Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.

Working Conditions

• Normal office environment

Required Qualifications

Education

• High school diploma or equivalent

Experience

• 6 months of customer service or phone sales experience to enhance customer satisfaction and retention

Technical Skills

• Knowledge of cable communications products: TV, internet, and telephone

Skills & Abilities

• Strong English communication skills

• Flexibility for variable hours, including weekends and holidays

• Adaptability and problem-solving in dynamic environments

Preferred Qualifications

• 1+ years of call center experience

#ZRSM2

CRT110 2025-58142 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.