Director, Business Research and Insights

esearch** and Insights you will develop and implement research plans that align with business goals and support strategic decision making for marketing and product strategies. You will lead and manage a senior manager and work as a team to support all cross functional teams within Spectrum Business. You'll work on a high-performing, collaborative team that supports one another each and every day. It's a career that develops as you do, with opportunities to grow.

WHAT OUR DIRECTOR, BUSINESS RESEARCH AND INSIGHTS ENJOY MOST

• Spearheading B2B research, both quantitative and qualitative, providing insights, analyses and reporting across all Spectrum Business products and audiences.

• Assuring quality of design, implementation, analysis and interpretation of those research projects.

• Translating research data into clear and actionable insights.

• Presenting findings and recommendations to key stakeholders, including senior leadership.

• Establishing thought leadership and championing innovative methodologies while leading and developing a team to support Spectrum Business research initiatives and impact.

• Efficiently and effectively managing research vendor partnerships.

• Fully understanding portfolio of products across different business types and sizes to ensure accurate depiction and assessment in research studies.

You'll seamlessly execute research to deliver actionable insights to drive growth and improved user experiences for Spectrum Business while serving as a trusted partner to marketing, product, sales, and other internal groups. You must be resourceful, eager to learn and able to adapt to an ever-evolving work environment and industry. If you're up to the challenge, you'll find a rewarding and fulfilling career at Spectrum.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Marketing/Consumer Research Experience 8-10 years. Management Experience 5+ years.

• Education: Bachelor´s degree in Research, Marketing, Business, Management or related field.

• Technical skills: Understanding qualitative and quantitative research methodologies. Advanced proficiency with Excel and PowerPoint; proficient in other desktop applications.

• Skills: High level of critical, analytical, and strategic thinking skills. Team and relationship building skills. Executive level report preparation.

• Abilities: Can read, write, speak and understand English. Can analyze and interpret data to make recommendations based on analysis and expertise. Can identify research necessary to address a multitude of business needs. Can prioritize and organize effectively

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company

• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas

• Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

• Total Rewards: See all the ways we invest in you-at work and in life

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MRS701 2025-49180 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.