Lead Spectrum Business

Spectrum

3.5

(52)

Louisville, KY

Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management
  • 63% say women are treated fairly and equally to men
  • 60% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.
  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.
  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.
  • #2025-56541

    Position summary

    OST**

    • Interacting with internal and external customers

    • Working with and learning from an experienced supervisor

    • Identifying training and skill gaps then suggesting recommendations to management

    • Problem solving on the fly

    WHAT YOU'LL BRING TO SPECTRUM

    Required Qualifications

    • Experience: Customer Service Representative: 1 year, Cable operations or telecommunications call center

    • Education: High school diploma or equivalent

    • Technical Skills: Knowledge of internet, phone, and telecommunications call center operations

    • Skills: Effective written and verbal communication

    • Schedule: Some travel required

    Preferred Qualifications

    • Strong organization and time management

    • Ability to multitask

    • Proficiency with PCs, Microsoft Windows, and general intranet navigation

    SPECTRUM CONNECTS YOU TO MORE

    • Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company

    • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas

    • Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

    • Total Rewards: See all the ways we invest in you-at work and in life

    Apply now, connect a friend to this opportunity or sign up for job alerts!

    CCM107 2025-56541 2025

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

    Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management
  • 63% say women are treated fairly and equally to men
  • 60% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.
  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.
  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.