Software Engineer, Frontend - Help Experience

Squarespace

4.5

(44)

Dublin, Ireland

Why you should apply for a job to Squarespace:

  • 4.5/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 98% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Squarespace offers 20 weeks of paid family leave, fertility and adoption benefits.
  • We offer choice of plans with an option that covers 100% premiums for you and your dependent children.
  • Flexible vacation & paid time off
  • #6393530

    Position summary

    w applications, add new features to existing applications and maintain the health of our diverse tech stack. You'll work on projects to help our Customer Operations advisors and work with the team to implement technical improvements and help develop the team's technical strategy.

    You will report to the Engineering Team Manager of the Help Experience team. This is a hybrid role working from our Dublin, Ireland office 3 days per week. This is a geographically dispersed team between NYC and Dublin.

    You'll Get To...

    • Build and improve customer-facing support products and services end-to-end

    • Collaborate with engineers, designers and product owners to create a user-focused experience

    • Practice disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, readable code, documentation, software design, RFCs)

    • Keep our product updated with the latest technologies

    Who We're Looking For

    • 3 to 5 years experience with 2+ years of experience programming with Javascript required (We use React)

    • Experience with frontend architecture and best practices for maintainable code

    • Experience integrating frontend applications with RESTful APIs

    • Familiarity with A/B testing, Agile development, and data-driven decision-making

    • Excellent communication skills and the ability to collaborate effectively across teams

    • Interest in collaboration through code reviews and technical discussions

    Benefits & Perks

    • Health insurance with 100% covered premiums for you and your dependent children

    • Fertility and adoption benefits

    • Headspace mindfulness app subscription

    • Global Employee Assistance Program (available January 2025)

    • Retirement benefits with employer match

    • Flexible paid time off

    • Up to 20 weeks of paid family leave

    • Commuter benefit in the form of reduced tax

    • Education reimbursement

    • Employee donation match to community organizations

    • 6 Global Employee Resource Groups (ERGs)

    • Free lunch and snacks

    • Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

    About Squarespace

    Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers .

    Our Commitment

    Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

    #LI-Hybrid

    Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

    Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

    Why you should apply for a job to Squarespace:

  • 4.5/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 98% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Squarespace offers 20 weeks of paid family leave, fertility and adoption benefits.
  • We offer choice of plans with an option that covers 100% premiums for you and your dependent children.
  • Flexible vacation & paid time off