Software Engineering Team Manager, Help Experience

and communicate technical strategy with cross-functional partners, and understand the needs of both our business and our customers as we continue to scale our support platform across new markets and products.

This is a full-time, hybrid role working from our Dublin office, reporting to the NYC-based Engineering Manager.

You'll Get To

• Guide the building and improving of customer-facing support products and services end-to-end

• Advocate for disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, readable code, documentation, software design, RFCs)

• Manage and mentor a diverse team of experienced ICs across a spectrum of seniority.

• Assume an active role in the career development of direct reports through regular 1:1s, direct feedback, coaching, etc.

• Collaborate with a strong cross-functional team, encompassing representatives from Product, Design, Data, and Customer Operations

• Work with team members in Design, Product and Engineering to plan, champion, and implement an impactful product roadmap

Who We're Looking For

• 5+ years of industry experience shipping web applications across large codebases with many contributors.

• 2+ years of experience managing a Product engineering team of four or more engineers.

• Ability to break down technical concepts to non-technical stakeholders through documents and presentations.

• Strong technical foundations to navigate the inherent tradeoffs in product engineering decisions

• A manager who prioritizes an inclusive culture of psychological safety and technical rigor

Benefits & Perks

• Health insurance with 100% covered premiums for you and your dependent children

• Fertility and adoption benefits

• Headspace mindfulness app subscription

• Retirement benefits with employer match

• Flexible paid time off

• Up to 20 weeks of paid family leave

• Equity plan for all employees

• Commuter benefit in the form of reduced tax

• Education reimbursement

• Employee donation match to community organizations

• 6 Global Employee Resource Groups (ERGs)

• Free lunch and snacks

• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers .

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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