Content Operations Specialist I

inating data projects and report/metric development, and collaborating with cross-functional ops teams including Product Management, I nformation Systems and Engineering. The Ops Specialist monitors overall data integrity for the products.

In this role as a Content Operations Specialist I, you will:

• Apply systems knowledge to troubleshoot issues and suggest system improvements for the Content teams.

• Respond to internal & external customer inquiries and provide support to Customer Service.

• Work collaboratively with Content teams, other ops teams, information systems teams, and engineering.

• Maintain awareness of production goals & workflow and prioritize production or support tasks accordingly.

• Create and maintain production-related reports and other reports as needed.

• Monitor integrity of book data in systems and reports.

• Support internal and external projects.

• Collaborate with team leaders to coordinate workflows.

For this role as a Content Operations Specialist I, you should have:

• Measurable e xperience in technical operations

• Workflow planning

• Data analysis and reporting

• Proficiency in Microsoft Office suite

Preferred:

• Associate or bachelor's degree

• Excellent written and verbal communication skills

• Effective time and task management

• Proven c ollaboration skills

• Internal/external customer service

• Project management

• Familiarity with Snowflake, A mazon W eb S ervices , and artificial intelligenc e

Additional Information

All your information will be kept confidential according to EEO guidelines. #LI-Remote

The below compensation range is based on national market data and may vary by experience and location.

Salary Range

$16.78 - $23.06 USD

Benefits for eligible US employees include:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

• Health Savings and Flexible Spending Accounts

• 401(k) and Roth 401(k) with company match

• Paid Vacation and Sick Time Off

• 12 Paid Holidays

• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

• Tuition Reimbursement

• Life & Disability Insurance

• Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

Equal Opportunity Employer

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

For California Residents, please see our Privacy Notice for California Job Candidates here .

Reasonable Accommodations

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition .

Employment Authorization

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For more information about Renaissance, visit: https://https://www.renaissance.com