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folio across K-12 school districts nationwide. In this position, you'll leverage technical expertise to ensure student data flows accurately between district systems and Renaissance products, directly supporting educators in their mission to improve learning outcomes.
In this role as a Data Integration Analyst II, you will:
Serve as the dedicated Data Integration Analyst for all assigned customers, acting as their primary point of contact for integration services
Deliver responsive troubleshooting and resolution when customers encounter data integration challenges
Proactively monitor systems to ensure integrations operate according to schedule, addressing issues before they impact educational activities
Conduct strategic check-in sessions with customers to identify upcoming system changes and develop forward-looking integration plans
Maintain comprehensive knowledge of Renaissance products, including specific rostering requirements and reporting data structures
Stay current on platform developments through ongoing training and deployment update reviews
Translate customer needs into well-defined technical requirements for internal teams
Collaborate with technical teams to ensure timely delivery of customer integration solutions
For this role as a Data Analyst II, you should have:
Associate degree or Bachelor's degree or equivalent in relevant technical area or equivalent combination of education and related experience
3+ years of customer service experience, including Renaissance customer service, support, and/or training
Preferred:
Experience with education industry
Knowledge of data integration methods, SIS Software Vendors and data providers (i.e. Clever)
Fundamental SQL skills for basic data querying
Knowledge of data security best practices
Proficiency with Excel
Other General Skills
Ability to explain technical concepts to customers with varying tech comfort levels
Problem-solve and demonstrate resourcefulness in finding solutions that work with little to no direction
Shows initiative and resilience during high-volume periods (back-to-school, end of term)
Strong time management skills to ensure assignments are completed and properly documented
Ability to handle escalations or urgent items as assigned
Ability to research, strategize, and solution scenarios based on customer needs and company priorities
Additional Information
All your information will be kept confidential according to EEO guidelines.
The below compensation range is based on national market data and may vary by experience and location.
Salary Range
$46,400 - $63,750 USD
Benefits for eligible US employees include:
World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
Health Savings and Flexible Spending Accounts
401(k) and Roth 401(k) with company match
Paid Vacation and Sick Time Off
12 Paid Holidays
Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
Tuition Reimbursement
Life & Disability Insurance
Well-being and Employee Assistance Programs
Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!
Equal Opportunity Employer
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
For California Residents, please see our Privacy Notice for California Job Candidates here .
Reasonable Accommodations
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition .
Employment Authorization
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
For more information about Renaissance, visit: https://https://www.renaissance.com