Onboarding & Training Lead (eSchool Data)- Long term contract position

ive Student Information System that requires diligent support to guarantee proper setup and effective user training. This role will involve designing detailed onboarding plans, tracking key milestones, and acting as the primary point of contact for districts throughout the implementation process. In addition to overseeing the onboarding experience, the Lead will also be responsible for delivering the professional services associated with both onboarding and implementation. Collaboration with the Data Onboarding team, Sales & Customer Success partners, and the Product team is essential to ensure a seamless and efficient onboarding process.

Crucial Functions and Responsibilities:

• Develop and oversee comprehensive onboarding plans for new eSchoolData implementations to ensure a smooth and successful transition for customers

• Serve as the primary point of contact for districts throughout the onboarding and initial implementation phase

• Partner with the Data Onboarding team to ensure accurate data migration and integration

• Develop training materials and facilitate professional development and training to clients focused on features and functionality

• Differentiate training on the spot when need to ensure high engagement and meeting learning goals

• Coordinate with Sales, Customer Success, Support and Product teams to align on project goals and ensure client expectations are met

• Ability to effectively guide and pivot conversations based on customer needs

• Maintain accurate records and complete all required documentation

Qualifications

Education & Experience

• Direct eSchoolData experience at the administrator level preferred, OR

• Minimum five years as a student information system administrator, OR

• Equivalent combination of education and related experience and/or training

Preferred Skills

• Strong project management and documentation skills

• Excellent verbal, written, presentation and facilitation skills

• Highly organized and detail oriented

• Ability to travel onsite to customer meetings and training sessions as needed - 20%

• Ability to handle escalations or urgent items as assigned

• Ability to research, strategize, and solution scenarios based on customer needs and company priorities

• Efficient at prioritizing and executing multiple competing requirements and deadlines as appropriate

Additional Information

All your information will be kept confidential according to EEO guidelines.

This is a long tern (12+ month) contract engagement. Candidates need to be able to travel - mostly in NY and PA. So living in one of those areas is important.

Salary Range: $40.00 / hourly

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://https://www.renaissance.com/