Private Client Service Associate

Capital Group

4.2

(86)

New York, NY

Why you should apply for a job to Capital Group:

  • 4.2/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 84% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 87% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Parental leave, and a Parental transition schedule where parents can work part-time up to six months after bringing home a child.
  • Flexible schedule can be adjusted to fit personal needs, depending on line of business and role.
  • 2-for-1 matching gifts for charitable contributions, with additional 3-for-1 matching gifts for select organizations.
  • #JR6274

    Position summary

    rovide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

    "I can lead a full life."

    You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

    • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

    • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

    • Access on-demand professional development resources that allow you to hone existing skills and learn new ones

    "I can succeed as a Private Client Service Associate at Capital Group."

    As the Private Client Service Associate, you are responsible for serving as a point of client contact by managing client inquiries via email inbox and telephone calls. You will act as a liaison between Practice and centralized operations teams, monitoring completion of activities related to client accounts. Additionally, you will participate in execution of PWAs business plan, including accomplishing sales and client retention goals.

    A Private Client Service Associate further delivers exceptional service to clients, prospects, and centers of influence by managing inquiries, resolving issues, and ensuring timely completion of all requests. They support the practice's operational efficiency by coordinating client meetings and calendars, preparing presentation materials, handling customized reporting, and trading requests, maintaining accurate documentation, and managing the practice's inbox and digital presence. Additionally, they partner closely with internal teams and specialists, leverage data to meet sales and service objectives, and contribute to a consistent, high‑quality client and prospect experience across the practice.

    "I am the person Capital Group is looking for."

    • Bachelor's degree required.

    • Demonstrates strong initiative, sound judgment, and the ability to identify, assess, and appropriately escalate risks.

    • Effectively plans, prioritizes, and manages work-independently and when coordinating with others.

    • Shows strong written and verbal communication skills and builds effective rapport with internal and external partners.

    • Collaborates well within teams and can influence or facilitate discussions with peers.

    • Maintains confidentiality and handles sensitive information with professionalism.

    • Exhibits intellectual curiosity, analytical thinking, and a service‑oriented approach when resolving client or operational matters.

    "I can apply in less than 4 minutes."

    You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

    "I can learn more about Capital Group."

    At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

    New York Base Salary Range: $88,080-$140,928

    In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

    You can learn more about our compensation and benefits here.

    • Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

    We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

    Why you should apply for a job to Capital Group:

  • 4.2/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 84% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 87% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Parental leave, and a Parental transition schedule where parents can work part-time up to six months after bringing home a child.
  • Flexible schedule can be adjusted to fit personal needs, depending on line of business and role.
  • 2-for-1 matching gifts for charitable contributions, with additional 3-for-1 matching gifts for select organizations.