Business Process Analyst

on and maintenance

• Evaluates data accuracy and integrity

• Completes data retrieval, reporting and presentations to enhance business systems and improve operational processes

• Collaborates with cross-functional teams to promote system enhancements, software upgrades, testing and reporting capabilities

• Contributes and leads key projects in the department

• Manages vendor contacts in the department for equipment and systems

• Retrieves electronic customer files from network storage locations

• Uses computer-based workflow applications to manage files

• Troubleshoots general hardware, software, and network problems

• Supports and manages customer specific workflows

• Performs routine physical inventory cycle counts to ensure materials usage accuracy

• Organizes workload to comply with deadlines and priorities

• Identifies solutions to non-standard requests from customers

• Resolves most questions and problems and involves other technical teams from trouble shooting to solution

• Recommends process improvements; implements process improvements

• Works independently, performs complex system duties related to the department function

• Manages invoicing and ordering from multiple vendors (eg Canon, Kodak, HP, etc)

• Serves as a department liaison for DSG, Mii, SAP, SSTM, BCC, and

• Bolt support and applications.This includes the following activities:

• Serves as department lead for systems integration and maintenance

• Evaluates data accuracy and integrity

• Completes data retrieval, reporting and presentations to enhance business systems and improve operational processes

• Collaborates with cross-functional teams to promote system enhancements, software upgrades, testing and reporting capabilities

• Contributes and leads key projects in the department

• Manages vendor contacts in the department for equipment and systems

• Retrieves electronic customer files from network storage locations

• Uses computer-based workflow applications to manage files

• Troubleshoots general hardware, software, and network problems

• Supports and manages customer specific workflows

• Performs routine physical inventory cycle counts to ensure materials usage accuracy

• Organizes workload to comply with deadlines and priorities

• Identifies solutions to non-standard requests from customers

• Resolves most questions and problems and involves other technical teams from trouble shooting to solution

• Recommends process improvements; implements process improvements

• Works independently, performs complex system duties related to the department function

• Manages invoicing and ordering from multiple vendors (eg Canon, Kodak, HP, etc)

• Serves as a department liaison for DSG, Mii, SAP, SSTM, BCC, and Bolt support and applications.This includes the following activities:

About You

You're a fit for the role of Business Process Analyst if your background includes:

• Master's degree or equivalent post graduate qualification or

• Batchelor's degree with significant development or

• Substantial development and experience after specialized vocational training or

• Extensive professional development and experience after high school

• 5-10 years of experience working in manufacturing environment

• 5+ years of experience working with SAP

• Demonstrated ability to grow in role and successfully take on additional responsibilities

• Able to read and interpret documents such as safety rules, computer displays, production orders, specifications, and burn sheets (level required = fully competent)

• Able to document and create Standard Work requirements for workflow automation and business processes

• Demonstrated technical aptitude and Curiosity

• Advanced computer skills Software/Hardware applications include the following:

• SAP Support

• Mii - SAP

• Microsoft Office Suite

• SendSuite

• TEN network migrations, Windows upgrades, etc.

• Autocount

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• COVID-19 Response: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact

• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

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Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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